At a Glance
- Tasks: Meet homeowners to showcase products and create tailored solutions.
- Company: First Home Improvements, a leading UK home improvement company with 50+ years of experience.
- Benefits: Weekly pay, high earning potential, and performance-based rewards.
- Why this job: Join a trusted brand and earn while helping customers improve their homes.
- Qualifications: Full UK driving licence and strong communication skills required.
- Other info: Full training provided, no experience needed, and long-term career growth opportunities.
The predicted salary is between 37000 - 60000 £ per year.
First Home Improvements is one of the UK’s leading home improvement companies. With over 50 years of industry experience and 22 branches nationwide, we are continuing to grow and are now looking to expand our sales team.
The Role
As a Customer Solutions Advisor you will attend pre-booked, pre-confirmed appointments with homeowners who have already expressed interest in our products and services. This is not cold calling.
Your responsibilities will include:
- Demonstrating product samples to customers in their homes
- Measuring and designing solutions tailored to customer needs
- Providing clear quotations and explaining available finance options
- Delivering excellent customer service from start to finish
Training & Support
- Full 1-to-1 paid training provided
- No previous experience required
- Ongoing support and development to help you succeed
What We’re Looking For
- Full UK driving licence (essential)
- Professional, confident, and customer-focused attitude
- Strong communication skills
- Motivation to earn and progress
What We Offer
- Weekly pay
- High earning potential
- Realistic earnings of £37,000 – £60,000+ per year
- Performance-based rewards and incentives
- Opportunity to win a fully paid annual company holiday
- Long-term career opportunities with a well-established company
If you’re looking for a rewarding role with excellent earning potential and full support from a trusted national brand, First Home Improvements could be the perfect fit for you.
Customer Solutions Advisor employer: First home improvements
Contact Detail:
First home improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Advisor
✨Tip Number 1
Get to know the company! Research First Home Improvements and understand their products and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Solutions Advisor, you'll need to be confident and clear when explaining solutions to customers. Try role-playing with a friend or family member to get comfortable with the kind of conversations you'll be having.
✨Tip Number 3
Show off your motivation! During interviews, share examples of how you've gone above and beyond in previous roles or situations. This will demonstrate your drive to earn and progress, which is exactly what First Home Improvements is looking for.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and ready to take the next step in your career with us at First Home Improvements.
We think you need these skills to ace Customer Solutions Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Customer Solutions Advisor. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly and effectively. We love seeing candidates who can express themselves well!
Highlight Your Customer Focus: Emphasise any previous experience where you've provided excellent customer service. We’re all about delivering top-notch service, so let us know how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at First home improvements
✨Know the Company Inside Out
Before your interview, take some time to research First Home Improvements. Understand their products, services, and what sets them apart in the home improvement industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Solutions Advisor, strong communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from past experiences where you've successfully communicated with customers or resolved issues to demonstrate your skills.
✨Prepare for Role-Specific Scenarios
Think about how you would handle specific situations that may arise in the role, such as explaining finance options or tailoring solutions to customer needs. Prepare answers that highlight your problem-solving abilities and customer service mindset.
✨Express Your Motivation to Earn and Progress
First Home Improvements values motivated individuals who are eager to earn and grow. Be sure to convey your ambition during the interview. Share your career goals and how you see this role fitting into your long-term plans, which will resonate well with the hiring team.