Customer Service Assistant Apply now

Customer Service Assistant

Southampton Full-Time 22500 £ / year
Apply now
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At a Glance

  • Tasks: Engage with customers, showcase products, book appointments, and collaborate with a small team.
  • Company: Join a dynamic team in our Southampton office focused on customer satisfaction.
  • Benefits: Receive training, enjoy growth opportunities, and start immediately with no selling involved.
  • Why this job: Perfect for those who love helping others and want to grow in a supportive environment.
  • Qualifications: Experience is a plus, but not required; enthusiasm and a willingness to learn are key.
  • Other info: Immediate starts available for motivated individuals ready to make an impact.

Customer Service Assistants.

Customer service assistant wanted in our Southampton office. You will be working very closely with customers,showing and relaying about our products and services, booking in appointments and working apart of a small team.

Training is provided, but eperience would be beneficial.

Lots of opportunities to grow within the business.

Immediate starts available.

NO SELLING.

Customer Service Assistant employer: First home improvements

Join our dynamic team in Southampton, where we prioritize a supportive work culture and provide comprehensive training for our Customer Service Assistants. With ample opportunities for personal and professional growth, you will thrive in an environment that values collaboration and customer satisfaction, all while enjoying the benefits of immediate starts and a focus on teamwork without the pressure of selling.
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Contact Detail:

First home improvements Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Familiarize yourself with our products and services before the interview. This will help you engage confidently with customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Highlight any previous experience in customer service, even if it's informal. Sharing specific examples of how you've helped customers in the past can set you apart from other candidates.

✨Tip Number 3

Show your team spirit! Since you'll be working closely with a small team, emphasize your ability to collaborate and communicate effectively with others.

✨Tip Number 4

Be ready to discuss your availability for immediate starts. Flexibility can be a big plus for us, so let us know when you can begin working!

We think you need these skills to ace Customer Service Assistant

Excellent Communication Skills
Customer Service Orientation
Teamwork
Problem-Solving Skills
Time Management
Attention to Detail
Interpersonal Skills
Adaptability
Organizational Skills
Basic Computer Skills
Ability to Handle Customer Inquiries
Empathy
Positive Attitude
Multitasking Abilities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or teamwork. Emphasize skills like communication, problem-solving, and your ability to work closely with customers.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in working as a Customer Service Assistant and how your background aligns with the job requirements.

Showcase Your Soft Skills: Since the role involves working closely with customers, highlight your interpersonal skills. Provide examples of how you've successfully interacted with customers or worked in a team setting.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.

How to prepare for a job interview at First home improvements

✨Show Your People Skills

As a Customer Service Assistant, you'll be working closely with customers. Make sure to highlight your communication skills and any previous experience in customer-facing roles during the interview.

✨Demonstrate Product Knowledge

Even though training will be provided, showing that you have a basic understanding of the company's products and services can set you apart. Do some research beforehand and be ready to discuss how you would relay this information to customers.

✨Emphasize Teamwork

Since you'll be part of a small team, it's important to convey your ability to work well with others. Share examples from past experiences where you successfully collaborated with colleagues to achieve a common goal.

✨Express Your Willingness to Learn

The job offers lots of opportunities for growth, so make sure to express your eagerness to learn and develop within the company. Discuss any relevant skills or areas you are excited to improve upon.

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