Customer Service Assistant

Customer Service Assistant

Part-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers about our products and services in a friendly team environment.
  • Company: Dynamic company based in Southampton, perfect for students seeking flexible work.
  • Benefits: Hourly pay plus uncapped commission, weekly pay, and full training provided.
  • Why this job: Ideal for students wanting to earn extra cash with evening and Saturday shifts.
  • Qualifications: No experience required; just bring your enthusiasm and communication skills.
  • Other info: Join a supportive team and gain valuable customer service experience.

The predicted salary is between 13 - 16 £ per hour.

Customer Service / Marketing Assistants wanted for our Southampton office. The job role will involve being part of a small team, liaising with customers about our products and services. No selling involved. Perfect and ideal for students who want to earn some extra cash.

Evening shifts: 4pm-7.30pm. Saturday work also available. Hourly pay + uncapped commission / Weekly pay. Full paid training provided so no experience required.

Type: Permanent

Customer Service Assistant employer: First home improvements

Join our vibrant team in Southampton as a Customer Service Assistant, where you'll enjoy a supportive work culture that values collaboration and personal growth. With flexible evening shifts and the opportunity to earn uncapped commission, this role is perfect for students seeking meaningful employment while balancing their studies. We provide full paid training, ensuring you feel confident and equipped to excel in your position.
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Contact Detail:

First home improvements Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on their products and services. This will show that you're genuinely interested and ready to engage with customers.

✨Tip Number 2

Practice your communication skills! Since you'll be liaising with customers, it’s crucial to sound friendly and approachable. Try role-playing with a friend to get comfortable with potential scenarios.

✨Tip Number 3

Be ready to showcase your teamwork skills! As part of a small team, you’ll need to demonstrate how well you can collaborate. Think of examples from your past experiences where you worked effectively with others.

✨Tip Number 4

Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!

We think you need these skills to ace Customer Service Assistant

Customer Service Skills
Communication Skills
Teamwork
Liaising with Customers
Time Management
Adaptability
Basic Marketing Knowledge
Willingness to Learn

Some tips for your application 🫡

Keep Your CV Fresh: Before you hit that apply button, make sure your CV is up to date. Highlight any relevant experience or skills that show you're a great fit for the Customer Service Assistant role.

Read the Job Specs Carefully: Take a good look at the job description and requirements. We want to see that you understand what the role involves, so tailor your application to reflect how you meet those needs.

Show Your Personality: We love a bit of personality! When writing your cover letter, let us know why you’re excited about this role and how you can contribute to our team. A little enthusiasm goes a long way!

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out!

How to prepare for a job interview at First home improvements

✨Know the Role Inside Out

Before your interview, make sure you understand what a Customer Service Assistant does. Familiarise yourself with the job description and think about how your skills align with the responsibilities. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Prepare for Common Questions

Think about the types of questions you might be asked, such as how you would handle a difficult customer or what excellent customer service means to you. Practising your answers can help you articulate your thoughts clearly during the interview.

✨Show Your Team Spirit

Since you'll be part of a small team, it's important to demonstrate that you can work well with others. Be ready to share examples of how you've collaborated in the past, whether in school projects or part-time jobs. This will highlight your ability to fit into their team dynamic.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Customer Service Assistant. This shows your enthusiasm for the position and helps you gauge if the role is right for you.

Customer Service Assistant
First home improvements
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