At a Glance
- Tasks: Assist operational departments and manage email communications for smooth operations.
- Company: Join a dynamic team at our Head Office in Norwich.
- Benefits: Earn £16,000 to £25,000, enjoy 33 days holiday, and access training opportunities.
- Other info: Supportive environment with potential for growth and development.
- Why this job: Kickstart your career with hands-on experience in business administration.
- Qualifications: Grade 4 GCSE in English and Maths; strong organisational skills required.
The predicted salary is between 16000 - 25000 £ per year.
- Business Administration Apprentice (Operations)
- Post: Operations Administrator Apprentice (Level 3)
- Location: Head Office based at Lenwade, Norwich, NR9 5LY
- 9am – 5pm Monday – Friday, 36.5 hours a week (One day finishing at 4pm)
- Pay: £16,000 to £25,000 per annum, depending on age, based on NMW
- Main Purpose of Role
Working as part of a small administration team your role is to assist the operational departments in the company with their daily activities.
The operations administrator will also successfully monitor, manage and action designated email inbox and incoming mail for the company to ensure internal and external customers queries are directed as appropriate.
Main Duties
- Monitoring and actioning of messages from designated company email inboxes
- Updating our internal database with relevant notes, documents, and other relevant information
- Communicate with our surveyors of the progress of their allocated contracts on a regular basis at appropriate stages (signed drawings /amendments/cancellations)
- Contact customers to schedule installations and update installations records.
- Maintain and provide installation reports & service call reports
- Apply and pay for planning applications
- Oversee the ‘parking’ of finance pipeline
- Order materials (such as glass) and process confirmations from our supply chain
- Assist other operation teams, when directed, to aid the smooth running of the operations administration support function
- Grade 4 GCSE in English and Maths
- Accuracy and attention to detail
- Good organisational and multi-tasking skills
- Team player with a high level of dedication
- Ability to work within set deadlines
- Ability to undertake Level 3 Business Administration Apprenticeship within 18 months
- About This Role
- 33 days paid annual holiday (including Bank Holidays)
- Christmas - New Year close down
- Company Pension Scheme
- Discounts on company products
- Line manager support with training opportunities
- #J-18808-Ljbffr
Business Administration Apprentice (Operations) employer: First home improvements
First Home Improvements is an exceptional employer that prioritises employee growth and development, offering comprehensive training for new sales consultants. With a vibrant work culture in Bournemouth, team members enjoy the benefits of uncapped commission and a supportive environment that fosters success and rewards hard work. Join us to be part of a dynamic team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice (Operations)
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like First home improvements.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check First home improvements’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like First home improvements.
We think you need these skills to ace Business Administration Apprentice (Operations)
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at First home improvements. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at First home improvements
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at First home improvements.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
