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For Companies At a Glance
- Tasks: Engage with customers and promote services while providing top-notch support.
- Company: Established company with a supportive and growth-oriented culture.
- Benefits: Full training provided, flexible hours, and opportunities for career advancement.
- Why this job: Make a real impact in a fast-paced environment and thrive in your career.
- Qualifications: No experience needed; just bring your motivation and communication skills.
- Other info: Join a community that values your contributions and offers growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Due to expansion we are looking for 3 motivated individuals to join our successful Customer Service team, within a well established company. Our ideal candidate would be an individual that has some experience in customer service or marketing. However, we do provide full training so experience is not necessary but an advantage.
Responsibilities of the role:
- Communicating either face to face or via telephone to deliver a funding allowance to help update their properties
- Engaging with existing customers
- Promoting the company's services and extras
- Booking appointments for our services and filing reports of every customer
- Dealing with questions and queries in order to continuously improve customer care
- Arranging and booking in service calls if required
Skills and qualifications:
- No experience needed, full training provided
- Well mannered and professional telecommunication or face to face skills
- Individually motivated
- Ability to work at a fast pace
Join our team and discover a fulfilling career where you can make a real impact. We offer a supportive environment, a number of growth opportunities, and a chance to be part of a community that values your contributions. Step into a role where you can truly thrive. Your new career starts here! Apply now to join our team!
Locations
Customer Service Advisor in Newmarket, Suffolk employer: First Home Improvement
Contact Detail:
First Home Improvement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Newmarket, Suffolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and services. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of face-to-face and telephone interactions, try role-playing with a friend or family member. This will help you feel more confident when engaging with customers.
✨Tip Number 3
Be ready to showcase your motivation! During the interview, share examples of how you've taken initiative in past roles, even if they weren't in customer service. Employers love to see that spark of enthusiasm!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team directly. Let's get you started on this exciting journey!
We think you need these skills to ace Customer Service Advisor in Newmarket, Suffolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant experience or skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at First Home Improvement
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and what sets them apart in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
Since the role involves face-to-face and telephone communication, practice your speaking skills. You can do this by role-playing with a friend or family member. Focus on being clear, polite, and engaging, as these are key traits they’re looking for in a Customer Service Advisor.
✨Prepare for Common Questions
Think about common interview questions related to customer service, such as how you would handle a difficult customer or how you prioritise tasks. Prepare specific examples from your past experiences, even if they’re from different roles, to demonstrate your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm and Motivation
During the interview, let your passion for customer service shine through. Share why you want to join their team and how you can contribute to their success. A motivated attitude can make a big difference, especially since they value individuals who are eager to learn and grow within the company.