At a Glance
- Tasks: Engage with customers and promote services while providing top-notch support.
- Company: Established company with a supportive and growth-oriented culture.
- Benefits: Full training provided, flexible hours, and opportunities for career advancement.
- Other info: Join a community that values your contributions and offers growth opportunities.
- Why this job: Make a real impact in a fast-paced environment and thrive in your career.
- Qualifications: No experience needed; just bring your motivation and communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Due to expansion we are looking for 3 motivated individuals to join our successful Customer Service team, within a well established company. Our ideal candidate would be an individual that has some experience in customer service or marketing. However, we do provide full training so experience is not necessary but an advantage.
Responsibilities of the role:
- Communicating either face to face or via telephone to deliver a funding allowance to help update their properties
- Engaging with existing customers
- Promoting the company's services and extras
- Booking appointments for our services and filing reports of every customer
- Dealing with questions and queries in order to continuously improve customer care
- Arranging and booking in service calls if required
Skills and qualifications:
- No experience needed, full training provided
- Well mannered and professional telecommunication or face to face skills
- Individually motivated
- Ability to work at a fast pace
Join our team and discover a fulfilling career where you can make a real impact. We offer a supportive environment, a number of growth opportunities, and a chance to be part of a community that values your contributions. Step into a role where you can truly thrive. Your new career starts here! Apply now to join our team!
Customer Service Advisor employer: First Home Improvement
As a leading provider of home improvement solutions, we pride ourselves on being an excellent employer that fosters a vibrant and supportive team environment. Our Door Canvassers receive industry-leading training and ongoing support, ensuring they have the tools to succeed while enjoying opportunities for career progression in a fast-growing field. Join us in making homes more efficient and sustainable, and be part of a mission-driven community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and services. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of face-to-face and telephone interactions, try role-playing with a friend or family member. This will help you feel more confident when engaging with customers.
✨Tip Number 3
Be ready to showcase your motivation! During the interview, share examples of how you've taken initiative in past roles. Employers love to see candidates who are individually motivated and eager to make an impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight any relevant experience, even if it’s just from everyday life. We love seeing how your skills can translate into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Home Improvement
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and what sets them apart in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
Since the role involves face-to-face and telephone communication, practice your speaking skills. You can do this by role-playing with a friend or family member. Focus on being clear, polite, and engaging, as these are key traits they’re looking for in a Customer Service Advisor.
✨Prepare for Common Questions
Think about common interview questions related to customer service, such as how you would handle a difficult customer or how you prioritise tasks. Prepare specific examples from your past experiences, even if they’re from different roles, to demonstrate your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm and Motivation
During the interview, let your passion for customer service shine through. Share why you want to join their team and how you can contribute to their success. A motivated attitude can make a big difference and show that you’re ready to thrive in a fast-paced environment.
