Ticketing & Customer Experience Advisor in Windsor

Ticketing & Customer Experience Advisor in Windsor

Windsor Full-Time 26400 - 28000 Β£ / year (est.) No working from home possible
First Group

At a Glance

  • Tasks: Deliver exceptional customer service and sell a variety of tickets at the station.
  • Company: Join First Group, a leader in transport services with a focus on customer experience.
  • Benefits: Enjoy free rail travel for you and your family, plus a pension scheme and training.
  • Other info: Flexible shifts including weekends and holidays, with great career development opportunities.
  • Why this job: Be part of a dynamic team and enhance your customer service skills while earning.
  • Qualifications: Strong customer service skills, numerical ability, and confident decision-making.

The predicted salary is between 26400 - 28000 Β£ per year.

First Group is looking for a Customer Sales Advisor based in Windsor & Eton Central Station. You will provide outstanding customer service and sell a diverse range of tickets while working various shifts, including weekends and holidays.

The ideal candidate will excel in customer service skills, demonstrate numerical ability, and be confident in decision-making.

The position offers benefits like free rail travel for you and your family, a pension scheme, and comprehensive training at our Training Centre.

Ticketing & Customer Experience Advisor in Windsor employer: First Group

First Group is an excellent employer that prioritises outstanding customer service and employee satisfaction. Located in the vibrant Windsor & Eton Central Station, we offer a supportive work culture with comprehensive training opportunities, free rail travel for you and your family, and a robust pension scheme, making it a rewarding place to grow your career while enjoying the benefits of working in a dynamic environment.

First Group

Contact Details:

First Group Recruitment Team

We think you need these skills to ace Ticketing & Customer Experience Advisor in Windsor

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Time Management
Customer Service