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- Tasks: Provide exceptional at-seat refreshment service and engage with passengers onboard.
- Company: Major UK railway operator with a focus on customer service.
- Benefits: Starting salary of £13,172, free rail travel, and flexible working hours.
- Why this job: Join a dedicated team and make a difference in passenger experiences.
- Qualifications: Friendly, enthusiastic, and passionate about customer service.
- Other info: Perfect for those looking to work weekends and gain valuable experience.
The predicted salary is between 13172 - 13172 £ per year.
A major UK railway operator is looking for friendly and enthusiastic individuals to become Weekend Customer Hosts. In this role, you will provide an exceptional at-seat refreshment service while engaging with passengers onboard.
The position offers a salary starting at £13,172 and includes training, excellent benefits like free rail travel, and flexible working hours.
If you are passionate about customer service and can work weekends, apply now to join our dedicated team!
Weekend Customer Host: Warm Onboard Service Pro employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Host: Warm Onboard Service Pro
✨Tip Number 1
Get to know the company! Research the railway operator and understand their values. This will help you connect with them during your interview and show that you're genuinely interested in being a Weekend Customer Host.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Host and how you'd handle them. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work for the railway operator. They can give you insider tips on what the interview process is like and what qualities they value in a Weekend Customer Host.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're keen on joining our team. Don't miss out on this fantastic opportunity!
We think you need these skills to ace Weekend Customer Host: Warm Onboard Service Pro
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about the role and how you can bring a friendly vibe to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've worked in hospitality or customer service before, share those stories with us – we love hearing about your journey!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Weekend Customer Host position. We can’t wait to hear from you!
How to prepare for a job interview at First Group
✨Know the Company
Before your interview, do a bit of research on the railway operator. Understand their values, mission, and what makes them stand out in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Weekend Customer Host, your energy and enthusiasm are key! During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past to demonstrate your commitment to providing exceptional service.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Think about how you would handle difficult passengers or busy periods. Practising these scenarios can help you respond confidently and show that you can think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical weekend looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
