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- Tasks: Join a dedicated team ensuring our trains are clean and welcoming for passengers.
- Company: GWR, a prestigious railway network transforming rail travel experiences.
- Benefits: Permanent night shifts with competitive pay and opportunities for skill development.
- Why this job: Be part of a team that makes train travel enjoyable and comfortable for everyone.
- Qualifications: NVQ level 1 or 2 in Cleaning Services and strong communication skills.
- Other info: Inclusive environment celebrating diversity and offering flexible working options.
The predicted salary is between 24000 - 36000 £ per year.
Who are we? GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across South Wales, the West Country, the Cotswolds, and large parts of Southern England. We aim to transform the way people think about rail travel by setting a new standard – a better experience for our customers. Together we will restore the railways as a very special way to travel – relaxing, fast, efficient, friendly and fun.
About the job: As a Train Care Operative, you will be working as part of a dedicated and hardworking team who are responsible for the presentation of the GWR fleet. The team ensure the interior and exterior of our contracted trains are cleaned to a high standard to deliver comfort and a great experience for our customers.
Your main responsibilities:
- To carry out all cleaning activities with use of chemicals and techniques in accordance with relevant manuals and specifications.
- To seek out ways to improve standards and flexibility within the cleaning team.
- Create, maintain and enhance effective working relationships.
- To comply with safety standards at all times.
- Able to cover physically demanding cleaning duties.
- Able to demonstrate evidence of working on your own and within a team.
- Able to complete tasks to a set standard and in accordance with specification/procedure.
- Committed to delivering cleaning to the highest standard both inside and outside of our trains.
- Able to deal with bio hazards, such as blood & other bodily fluids and the safe disposal of sharps i.e. discarded syringes & razor blades.
As a minimum you’ll need to have:
- NVQ level 1 or 2 Cleaning and Support Services or working towards this.
- An understanding of COSHH and Health and Safety at work.
- Strong communication skills.
- Previous experience in cleaning and/or support services.
- Desire to want to learn new skills.
Additional Information: Vacancies will be working a permanent night shift across a 7-day rota which will include weekends and Bank Holidays. This campaign will also be used to create a reserve list for applicants to fill vacancies which may arise within the next six months.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Train Care Operative in Reading employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Care Operative in Reading
✨Tip Number 1
Get to know GWR and what they stand for! Research their values and mission, so you can show how you fit into their vision during interviews. This will help you connect with the team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and the role of a Train Care Operative. They might share valuable insights that could give you an edge in your application.
✨Tip Number 3
Prepare for the interview by practising common questions related to cleaning standards and teamwork. Think of examples from your past experiences that showcase your skills and commitment to high standards, especially in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GWR team and ready to contribute to a fantastic customer experience.
We think you need these skills to ace Train Care Operative in Reading
Some tips for your application 🫡
Show Your Cleaning Skills: Make sure to highlight any previous cleaning experience you have. We want to see how you've tackled cleaning tasks before, especially in a team setting. If you've got any relevant qualifications like NVQ level 1 or 2, don’t forget to mention those!
Safety First!: Since you'll be dealing with chemicals and potentially hazardous materials, it's crucial to demonstrate your understanding of safety standards. Mention any training or knowledge you have about COSHH and Health and Safety at work to show us you're the right fit.
Team Player Vibes: We love a good team player! In your application, share examples of how you've worked well with others in the past. Whether it’s collaborating on a project or just helping out a colleague, we want to know how you contribute to a positive team environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of everything. Plus, it shows us you’re keen on joining our team at GWR!
How to prepare for a job interview at First Group
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and procedures relevant to the role of a Train Care Operative. Understanding COSHH and health and safety regulations will show that you take safety seriously and are ready to comply with the necessary protocols.
✨Show Your Team Spirit
During the interview, highlight your ability to work both independently and as part of a team. Share examples of how you've collaborated with others in previous roles, especially in cleaning or support services, to demonstrate your commitment to teamwork.
✨Prepare for Physical Questions
Since the job involves physically demanding tasks, be ready to discuss your experience with such duties. Think of specific instances where you've successfully handled similar responsibilities and how you maintained high standards while doing so.
✨Emphasise Your Willingness to Learn
Express your eagerness to learn new skills and improve your cleaning techniques. GWR values continuous improvement, so mentioning any past experiences where you sought out training or development opportunities can set you apart from other candidates.
