At a Glance
- Tasks: Manage payroll data and resolve queries in a dynamic team environment.
- Company: GWR, a leading railway operator with a commitment to customer experience.
- Benefits: Free rail travel, health care, discounts, and ongoing professional development.
- Other info: Part-time role with flexible hours and opportunities for career growth.
- Why this job: Join a passionate team transforming train travel while gaining valuable payroll experience.
- Qualifications: Experience in payroll processing and strong communication skills required.
The predicted salary is between 39140 - 39140 € per year.
GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers.
This is a Part Time role, 21.5 hours per week. Salary is £39,140 pro rata. Fixed Term contract for 18 months.
The Reward: As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:
- on-going development
- defined benefit pension scheme with the Railways Pension Scheme
- free rail travel across the GWR network for you and your family
- company-sponsored health care plan
- discounted shopping and gym membership
- employee assistance programme
- and much more.
About the Team: The Payroll team is based in central Bristol and is responsible for the delivery of weekly and four-weekly payrolls for GWR and Heathrow Express. The team processes all payroll and pension data, while also providing support in resolving queries from employees and external organisations.
About the Job: This role supports the GWR payroll function and involves the processing of high-volume payroll data, as well as providing day-to-day support and reporting to customers. The position requires flexibility to work across all entity payrolls to ensure the delivery of a high-quality payroll service to GWR and Heathrow Express.
Your main responsibilities will be:
- Collating, reviewing, and amending payroll data from various time and attendance systems, and importing data into the payroll system while ensuring all interfaces remain compliant.
- Resolving complex payroll queries in a professional and timely manner.
- Processing Court Orders, Attachment of Earnings (AOE), and other payroll deductions.
- Carrying out payroll data validation and checking to ensure accuracy.
- Supporting the wider Payroll team, including checking colleagues' work and providing cover when required.
- Calculating and processing payroll information for new starters and leavers.
- Ensuring compliance with GDPR and company data protection requirements.
- Supporting the team with ad hoc duties and additional tasks as required.
You’ll need to be:
- Experienced in working within a large payroll environment and managing tight deadlines.
- Experienced in handling multiple terms and conditions of employment.
- Proactive, with a positive and flexible can-do attitude.
- Professional, confident, and able to demonstrate a high level of integrity at all times.
- Committed to delivering excellent customer service and support.
As a minimum, you will need to have:
- Strong communication and people skills.
- Knowledge and understanding of payroll processes.
- Knowledge of statutory payroll legislation.
- Accurate and with strong attention to detail.
- Strong system skills, including excel and ideally Cyborg.
About the location: The team are currently based in a modern office space in central Bristol.
Working Pattern: 21.50 hours per week. There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.
Our Commitment to Inclusion: We all belong at GWR. We embrace diversity and ensure equal opportunities for all. Differences in age, gender, LGBTQIA, ethnicity, religion and disability are valued, with zero tolerance for prejudice. We promote flexible working, review job roles for accessibility, and support colleagues to thrive within their roles. If you need adjustments due to a disability or neurodivergent condition, please let us know.
Payroll Supervisor employer: First Group
GWR is an exceptional employer, offering a supportive and inclusive work environment in the heart of Bristol. With a strong focus on employee development, comprehensive benefits including free rail travel for you and your family, and a commitment to diversity, GWR empowers its team to thrive while contributing to the transformation of train travel in the UK. Join us to be part of a dynamic team dedicated to delivering outstanding service and making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Supervisor
✨Tip Number 1
Get to know the company inside out! Research GWR's values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Payroll Supervisor. Practice your responses so you can confidently showcase your skills and how you handle payroll challenges.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the GWR family!
We think you need these skills to ace Payroll Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Supervisor role. Highlight your experience in payroll processing and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with GWR and how your background makes you a perfect fit for the Payroll team. Let us know what excites you about transforming train travel!
Show Off Your Attention to Detail:Since accuracy is key in payroll, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us that you’re meticulous in your application!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at First Group
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge before the interview. Understand the key processes, statutory legislation, and any specific systems like Cyborg that might be relevant. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your People Skills
Since this role involves resolving queries and providing support, it's crucial to demonstrate your strong communication skills. Think of examples from your past experiences where you've successfully handled complex situations or provided excellent customer service.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. For instance, how would you handle a tight deadline or a complex payroll query? Having a few scenarios in mind will help you articulate your problem-solving skills effectively.
✨Emphasise Your Attention to Detail
Accuracy is key in payroll processing. Be prepared to discuss how you ensure precision in your work. You could mention specific methods you use to double-check your data or any tools that help you maintain high standards.
