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- Tasks: Supervise rail replacement services and assist passengers with a focus on safety and customer service.
- Company: First Group, a leader in transport services with a commitment to safety and customer satisfaction.
- Benefits: Competitive pay, health support, travel discounts, and flexible working hours.
- Other info: Perfect for those seeking weekend work with opportunities for growth in the transport sector.
- Why this job: Join a dynamic team and make a difference in passenger experiences while enjoying flexibility.
- Qualifications: Strong communication skills, reliability, and the ability to stay calm under pressure.
The predicted salary is between 30000 - 40000 £ per year.
First Group is seeking a Rail Replacement Coordinator in Oxford to supervise rail replacement bus and coach services. This role emphasizes customer service and safety, requiring strong communication skills and the ability to work flexible hours.
Responsibilities include:
- Coordinating services
- Assisting passengers
- Ensuring regulatory adherence
Ideal candidates should be reliable, calm under pressure, and enthusiastic. Offering competitive pay and benefits, including health and wellbeing support, travel discounts, and flexible working options.
Rail Replacement Coordinator — Flexible Weekend Shifts in Oxford employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Replacement Coordinator — Flexible Weekend Shifts in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the rail industry or those who work at First Group. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and safety. We want you to showcase your calmness under pressure and enthusiasm!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, as a Rail Replacement Coordinator, you'll need to convey information effectively to passengers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Rail Replacement Coordinator — Flexible Weekend Shifts in Oxford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to make a difference in passengers' journeys!
Highlight Relevant Experience: Make sure to mention any previous experience you have in coordinating services or working in a customer-facing role. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Rail Replacement Coordinator position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at First Group.
How to prepare for a job interview at First Group
✨Know Your Stuff
Make sure you understand the role of a Rail Replacement Coordinator inside out. Familiarise yourself with the responsibilities, especially around customer service and safety. Research First Group’s values and how they align with your own to show you’re a great fit.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, prepare examples from your past experiences where you’ve effectively communicated with customers or team members. Practise articulating your thoughts clearly and confidently during the interview.
✨Stay Calm Under Pressure
Think about scenarios where you had to remain calm in stressful situations. Be ready to share these stories, as they’ll demonstrate your ability to handle the pressures of coordinating services and assisting passengers effectively.
✨Flexibility is Key
Highlight your willingness to work flexible hours. Prepare to discuss how you manage your time and adapt to changing schedules, as this will show that you’re reliable and enthusiastic about the role.