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- Tasks: Supervise bus services and ensure safety while delivering top-notch customer service.
- Company: Dynamic transport solutions company with a focus on excellence.
- Benefits: Flexible weekend shifts, hands-on experience, and a chance to make a difference.
- Why this job: Join a passionate team and play a key role in transport solutions.
- Qualifications: Commitment to service excellence and ability to handle physical demands.
- Other info: Great opportunity for growth in a vibrant industry.
The predicted salary is between 24000 - 36000 £ per year.
A transport solutions company is seeking a Rail Replacement Coordinator in Basingstoke. This operational, field-based role focuses on supervising bus services while maintaining safety and delivering excellent customer service.
Candidates should have a commitment to service excellence and flexibility for a variety of shifts including weekends. This physically demanding position requires being on your feet for long hours and handling passenger luggage. Access to transportation is necessary, and a passion for transport is ideal.
Rail Replacement Coordinator — Flexible Weekend Shifts in London employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Replacement Coordinator — Flexible Weekend Shifts in London
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service and safety. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and operational roles. Think of examples from your past experiences that highlight your commitment to service excellence and flexibility.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Rail Replacement Coordinator — Flexible Weekend Shifts in London
Some tips for your application 🫡
Show Your Passion for Transport: When writing your application, let us know why you're passionate about transport. Share any relevant experiences or interests that highlight your enthusiasm for the industry. This will help us see how you fit into our team!
Highlight Your Customer Service Skills: Since this role is all about delivering excellent customer service, make sure to showcase your experience in this area. Use specific examples to demonstrate how you've gone above and beyond for customers in the past.
Be Clear About Your Availability: Flexibility is key for this position, so be upfront about your availability for weekend shifts. Let us know if you can work varied hours and how you plan to manage the physically demanding aspects of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at First Group
✨Know Your Transport Stuff
Make sure you brush up on your knowledge of transport solutions and the specific challenges faced in rail replacement. Being able to discuss relevant experiences or scenarios will show your passion for the industry and your commitment to service excellence.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about situations where you went above and beyond for a customer, as this will highlight your dedication to maintaining high standards in a physically demanding role.
✨Be Ready for Physical Questions
Since this job involves being on your feet for long hours and handling luggage, be prepared to discuss your physical fitness and any relevant experience. You might want to mention any previous roles that required similar physical demands to reassure them you're up for the task.
✨Flexibility is Key
Showcase your flexibility regarding shift patterns, especially weekends. Be honest about your availability and express your willingness to adapt to the needs of the company. This will demonstrate that you understand the nature of the role and are ready to commit.
