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- Tasks: Ensure London’s bus services run smoothly and safely while tackling real-time challenges.
- Company: Join a dynamic team at the OCC, dedicated to keeping London moving.
- Benefits: Enjoy discounts, travel passes, pension schemes, and opportunities for financial wellbeing.
- Other info: Exciting role with opportunities for growth and learning in a fast-paced environment.
- Why this job: Make a real impact on public transport while developing your problem-solving skills.
- Qualifications: Strong decision-making skills and the ability to work independently are essential.
The predicted salary is between 30000 - 40000 £ per year.
Do you thrive under pressure and enjoy problem solving in real time? If you're someone who can stay calm, think fast and make smart decisions that keep London moving then this could be the role for you. We're looking for iBus Controllers to join our team at the OCC and play a critical role in ensuring our bus services are reliable and run safely. You'll work behind the scenes and tackle challenges head-on and deliver a high-quality service our customers can rely on. This position will be based at Fulwell Garage.
Key responsibilities include:
- Providing reliable bus services using the iBus system to prevent avoidable gaps, early running or bunching
- Working closely with operations, Engineering teams and external authorities to minimise disruption and keep services running efficiently
- Ensuring compliance with schedules, company policies and legal requirements including Drivers hours regulations and health and safety rules
- Managing emergency situations such as accidents, vehicle failures and road closures with confidence
- Maintaining accurate and concise records of service decisions, incidents and events across your routes.
We're looking for someone with:
- Excellent people management skills
- Creative analytical thinking skills and be highly proficient in dynamic decision making & problem solving
- The ability to work on their own initiative
- Key strategic management capabilities
- Efficient and professional communication skills
- Basic IT skills in Microsoft Office
- Confidence in making quick, effective decisions, with a strong ability to learn and adapt on the job
- A full PCV Licence & Driver CPC would be beneficial but not essential
Benefits:
- We are committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
- Staff Travel Pass
- Nominee Pass after three months of service
- Cycle to work scheme
- Pension scheme and chance to buy discounted First Group shares
iBus Controller in London employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land iBus Controller in London
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they keep London moving. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you had to make quick decisions under pressure. Be ready to share these examples during interviews to demonstrate your ability to handle the challenges of an iBus Controller.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to tackle the challenges head-on.
We think you need these skills to ace iBus Controller in London
Some tips for your application 🫡
Show Off Your Problem-Solving Skills: In your application, make sure to highlight any experiences where you've had to think on your feet and solve problems quickly. We want to see how you handle pressure and make smart decisions, just like you'd need to as an iBus Controller.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can maintain accurate records and communicate effectively!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Show us how your background aligns with our needs, especially in areas like compliance and managing emergency situations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Group
✨Stay Calm Under Pressure
As an iBus Controller, you'll need to demonstrate your ability to stay calm and think on your feet. During the interview, share examples of past experiences where you successfully managed stressful situations or made quick decisions. This will show that you can handle the demands of the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've tackled challenges head-on. Think about times when you had to analyse a situation quickly and come up with a solution. Highlight your creative analytical thinking skills and how they helped you resolve issues effectively.
✨Communicate Clearly and Professionally
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will demonstrate your ability to communicate efficiently with both colleagues and external authorities.
✨Familiarise Yourself with Relevant Regulations
Understanding the legal requirements and company policies related to bus operations is crucial. Brush up on drivers' hours regulations and health and safety rules before your interview. Being knowledgeable about these topics will show your commitment to compliance and safety in the role.