At a Glance
- Tasks: Support commercial strategy and drive performance in a dynamic environment.
- Company: Join First Bus, a leading UK bus operator embracing innovation.
- Benefits: Health support, discounted travel, flexible working, and 25 days holiday.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Accelerate your career while making a real impact on public transport.
- Qualifications: Ambitious, analytical, and eager to learn with strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
About First Bus
Are you ready to advance your career with one of the UK's leading bus operators?
Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles.
We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient.
We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.
Location
Leeds - hybrid
Salary
- £40,000
- We're looking for an ambitious and commercially minded
Commercial Support Manager to join our team and play a key role in supporting the delivery of our commercial strategy.
This is a unique opportunity to work closely with the Commercial Leadership Team, gaining exposure across a broad range of commercial disciplines including network planning, scheduling, commercial development, marketing, PR, stakeholder engagement and operational performance.
If you're a proactive problem-solver who enjoys variety, thrives on collaboration, and is eager to develop into a future commercial leader, we'd love to hear from you.
About the Role
As Commercial Support Manager, you'll provide critical project, process and administrative support to the Commercial Director while helping drive commercial performance across the business.
You'll support the delivery of commercial objectives and key performance indicators, contribute to process improvement initiatives, and work alongside senior stakeholders to ensure commercial activities are delivered effectively and efficiently.
This role offers exposure to a wide range of commercial activities and provides an excellent platform for someone looking to accelerate their career within a dynamic and fast-paced environment.
- What You'll Be Doing
- Support budgeting, forecasting, reporting and commercial performance analysis.
- Assist with commercial projects and continuous improvement initiatives across network planning, scheduling, pricing, tendering, marketing and stakeholder engagement.
- Coordinate Commercial Leadership Team meetings, actions, KPI reporting and governance processes.
- Monitor commercial priorities, risks and key deliverables to support effective decision-making.
- Prepare presentations, reports and briefing materials for senior stakeholders.
- Build and maintain relationships with internal and external stakeholders, including local authorities and business partners.
- Provide executive support to the Commercial Director, including diary management, communications, meeting coordination and recruitment support.
- Take ownership of cross-functional projects and contribute to the successful delivery of commercial objectives.
What We're Looking For
We're looking for someone who is ambitious, curious and eager to learn, with the confidence to work alongside senior leaders and drive meaningful commercial outcomes.
Essential Skills & Experience
- Learning obsessed; A ‘go getter’ that seeks an opportunity to play a broad and visible role that enables their continued learning whilst providing a substantial contribution to commercial output.
- Commercial experience within transport, logistics, or a similar operational environment would be desirable.
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Confidence working with senior internal and external stakeholders.
- Ability to handle confidential information with discretion and professionalism.
- A proactive, self-motivated approach and a willingness to take ownership.
- Rewards
- Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you!
This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise.
- Our EAP provision offers 24hr, 365 days a year mental health support
- We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
- Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
- Cycle to work scheme
- 25 days' holiday + bank holidays
- Pension scheme and chance to buy discounted First Group shares
- Enhanced maternity / paternity pay
- Flexible working
- Equal Opportunities
Public transport serves everyone, whatever their differences.
At First Bus, we want to be an employer open to you, no matter what your differences are.
We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people.
We welcome applications from all.
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Commercial Support Manager in Leeds employer: First Group
First Group in Doncaster is an excellent employer, offering a supportive work culture that prioritises employee development through fully paid training for aspiring bus drivers. With benefits like free bus travel for family and discounted rail travel, employees enjoy a rewarding work-life balance while contributing to the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Manager in Leeds
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like First Group.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by First Group. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Commercial Support Manager in Leeds
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at First Group, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at First Group and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into First Group. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at First Group
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at First Group.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to First Group.
