At a Glance
- Tasks: Lead a team to ensure safety and smooth operations at bus stands.
- Company: Join a diverse and inclusive transport company committed to excellence.
- Benefits: Enjoy free bus travel, health cover, and a pension scheme.
- Other info: Flexible shifts and opportunities for career growth await you.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Supervisory experience and a PCV/Cat D Licence are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich & Sizewell C
Key Tasks
- Promote safety and positive behaviour on-site
- Manage daily scheduling, driver allocation, and vehicle issues
- Handle customer queries and manage queues
- Oversee bus stands and secure gate areas
- Record passenger data and shift information accurately
- Support SPS values and teamwork across all operations
- Ensure compliance with company and safety standards
What You’ll Need
Essential
- Supervisory experience
- PCV/Cat D Licence
- Confident with IT
- Customer service or complaint-handling experience
- Flexible to work shifts (24/7 operation)
- Full driving licence
Desirable
- Management experience
- Knowledge of the transport sector
Benefits
- Annual pay review
- Smart health cover – our award-winning employee assistance program offers 24/7 confidential support for you and your family
- Pension – 5% contributory pension matched by us
- Employee retail discount scheme
- Free bus travel & significantly reduced rail travel for you & your family member
- Life assurance
- 24/7 Employee Assistance Programme
- Discounted Gym membership
All employees must be willing to undergo the Baseline Personnel Security Standard (BPSS) check and obtain a DBS certificate. These checks help ensure the honesty and integrity of individuals working at a Nuclear Licensed Site or with sensitive nuclear information. SPS Bus welcomes applicants from all backgrounds and is committed to diversity and inclusion regardless of gender, race, religion, disability, sexual orientation, or age.
Supervisor (PCV/Buses) in Ipswich employer: First Group
SPS Bus is an exceptional employer located in Ipswich & Sizewell C, offering a supportive work culture that prioritises safety and teamwork. With comprehensive benefits including annual pay reviews, smart health cover, and free bus travel for employees and their families, we are dedicated to fostering employee growth and well-being. Join us to be part of a diverse team committed to excellence in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (PCV/Buses) in Ipswich
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on SPS and their values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to supervisory roles and customer service. We can’t stress enough how important it is to articulate your experience confidently, especially when it comes to handling complaints and managing teams.
✨Tip Number 3
Show off your flexibility! Since this role involves shift work, be ready to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully managed changing schedules or unexpected challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Supervisor (PCV/Buses) in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your supervisory experience and relevant skills. We want to see how your background aligns with the key tasks mentioned in the job description.
Showcase Your IT Skills:Since being confident with IT is essential, don’t forget to mention any relevant software or systems you’ve used in previous roles. We love seeing candidates who are tech-savvy and can adapt quickly!
Highlight Customer Service Experience:Customer service is a big part of this role, so share examples of how you've handled queries or complaints in the past. We appreciate candidates who can demonstrate their ability to keep customers happy!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the next steps of the hiring journey!
How to prepare for a job interview at First Group
✨Know Your Safety Standards
Since the role involves promoting safety on-site, make sure you brush up on relevant safety regulations and company policies. Be ready to discuss how you've handled safety issues in the past and how you would ensure compliance in this role.
✨Showcase Your Supervisory Skills
Highlight your supervisory experience by preparing examples of how you've managed teams or schedules before. Think about specific challenges you've faced and how you resolved them, especially in a transport or customer service context.
✨Demonstrate Customer Service Savvy
Customer queries and complaint handling are key parts of this job. Prepare to share instances where you've successfully dealt with difficult customers or improved service delivery. This will show that you can handle the pressures of the role.
✨Be Ready for Shift Work
This position requires flexibility with shifts. Be honest about your availability and express your willingness to adapt. It’s also a good idea to mention any previous experience working in similar shift patterns.
