At a Glance
- Tasks: Ensure reliable bus services and tackle challenges in real-time using the iBus system.
- Company: Join a dynamic team at the Operations Control Centre (OCC) in London.
- Benefits: Enjoy discounts, travel passes, pension scheme, and opportunities for career growth.
- Other info: Two vacancies available at Shepherd's Bush and Harrow with excellent support and training.
- Why this job: Make a real impact on London's transport while developing your problem-solving skills.
- Qualifications: Strong decision-making skills and ability to work independently; PCV Licence is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Do you thrive under pressure and enjoy problem solving in real time? If you're someone who can stay calm, think fast and make smart decisions that keep London moving then this could be the role for you. We're looking for iBus Controllers to join our team at the OCC and play a critical role in ensuring our bus services are reliable and run safely. You'll work behind the scenes and tackle challenges head-on and deliver a high-quality service our customers can rely on. There are two vacancies available: one based at Shepherd's Bush OCC and one at Harrow OCC.
Key responsibilities:
- Providing reliable bus services using the iBus system to prevent avoidable gaps, early running or bunching.
- Working closely with operations, Engineering teams and external authorities to minimise disruption and keep services running efficiently.
- Ensuring compliance with schedules, company policies and legal requirements including Drivers hours regulations and health and safety rules.
- Manage emergency situations such as accidents, vehicle failures and road closures with confidence.
- Maintaining accurate and concise records of service decisions, incidents and events across your routes.
We’re looking for someone with:
- Excellent people management skills.
- Creative analytical thinking skills and be highly proficient in dynamic decision making & problem solving.
- The ability to work on their own initiative.
- Key strategic management capabilities.
- Efficient and professional communication skills.
- Basic IT skills in Microsoft Office.
- Confidence in making quick, effective decisions, with a strong ability to learn and adapt on the job.
- A full PCV Licence & Driver CPC would be beneficial but not essential.
Benefits:
- We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc.
- Staff Travel Pass.
- Nominee Pass after three months of service.
- Cycle to work scheme.
- Pension scheme and chance to buy discounted First Group shares.
iBus Controller x2 employer: First Group
As an iBus Controller at our Operations Control Centre, you'll be part of a dynamic team dedicated to keeping London’s bus services running smoothly and safely. We pride ourselves on fostering a supportive work culture that values problem-solving and quick decision-making, offering excellent employee growth opportunities and a range of benefits including staff travel passes and discounts. Join us in making a meaningful impact on the city while enjoying a rewarding career in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land iBus Controller x2
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like First Group.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by First Group. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace iBus Controller x2
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at First Group, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at First Group and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into First Group. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at First Group
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at First Group.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to First Group.
