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- Tasks: Support HR processes by taking minutes, managing records, and handling confidential information.
- Company: Join First Rail London, part of a leading rail operator committed to sustainability.
- Benefits: Inclusive workplace with opportunities for growth and development.
- Other info: Dynamic environment with a focus on professional development and inclusivity.
- Why this job: Be a vital part of a team that values diversity and makes a real impact.
- Qualifications: Strong admin skills, attention to detail, and experience in HR support.
The predicted salary is between 30000 - 40000 £ per year.
Who are we
First Rail London (FRL) is the train operating company responsible for running the London Overground network under a concession agreement with Transport for London (TfL). The concession began in May 2026. First Rail London is part of FirstGroup, one of the leading rail operators and one of the largest bus operators in the UK. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.
About the Role
We are looking for a highly organised and detail-oriented HR Administrator to join our HR team. This role is ideal for someone with strong administrative skills who is confident in accurate minute taking. You will play a key role in supporting the smooth running of HR processes, ensuring confidentiality, accuracy and compliance at all times.
Key Responsibilities
- Minute Taking & Meetings
- Attend a range of HR meetings (including employee relations, governance and formal meetings)
- Produce clear, accurate and timely minutes, capturing key discussions, decisions and actions
- Manage meeting schedules, agendas and follow-up actions
- Maintain secure and well-organised records of meeting documentation.
- Subject Access Requests (SARs)
- Act as a key administrative support for Subject Access Requests under UK GDPR
- Log, track and coordinate SARs to ensure statutory deadlines are met
- Collate information from multiple systems and stakeholders
- Ensure data is handled sensitively, confidentially and in line with data protection legislation.
- General HR Administration
- Support the HR team with general administrative tasks
- Maintain accurate employee records and HR systems
- Prepare correspondence and documentation
- Handle confidential information with professionalism and discretion.
About You
Essential
- Proven experience in an administrative or HR support role
- Strong experience of minute taking, ideally in formal or sensitive meetings
- Excellent attention to detail
- Strong organisational skills and ability to manage deadlines
- High level of discretion and understanding of confidentiality.
Desirable
- Experience supporting or processing Subject Access Requests
- Knowledge of UK GDPR and data protection principles
- Previous experience working in HR.
We all belong at First Rail London. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
HR Operations Administrator employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at First Rail London on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle minute taking or SARs. We want you to show off your skills, so be ready to share examples from your past experiences!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and keep your name fresh in their minds. Plus, it shows you’re genuinely interested in the position!
We think you need these skills to ace HR Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Administrator role. Highlight your administrative skills and any experience with minute taking or handling confidential information. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate precision and professionalism!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at First Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an HR Operations Administrator. Familiarise yourself with key responsibilities like minute taking and handling Subject Access Requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Minute Taking
Since minute taking is a crucial part of the job, practice this skill before your interview. You could simulate a meeting with a friend or family member and take notes on the discussion. This will not only boost your confidence but also demonstrate your ability to handle this task effectively.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and keep things organised. Think of specific examples from your past experience where your organisational skills made a difference. This will highlight your suitability for the role and reassure them that you can handle multiple tasks efficiently.
✨Understand Data Protection
Since the role involves handling sensitive information, brush up on UK GDPR and data protection principles. Be ready to discuss how you would ensure confidentiality and compliance in your work. This knowledge will set you apart as a candidate who takes these responsibilities seriously.