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- Tasks: Supervise bus services, ensuring safety and excellent customer service.
- Company: Dynamic transport solutions company with a focus on service excellence.
- Benefits: Flexible weekend shifts, hands-on experience, and a chance to make a difference.
- Why this job: Join a passionate team and play a key role in transport solutions.
- Qualifications: Commitment to service excellence and ability to handle physical demands.
- Other info: Great opportunity for career growth in the transport industry.
The predicted salary is between 24000 - 36000 £ per year.
A transport solutions company is seeking a Rail Replacement Coordinator in Basingstoke. This operational, field-based role focuses on supervising bus services while maintaining safety and delivering excellent customer service.
Candidates should have a commitment to service excellence and flexibility for a variety of shifts including weekends. This physically demanding position requires being on your feet for long hours and handling passenger luggage. Access to transportation is necessary, and a passion for transport is ideal.
Rail Replacement Coordinator — Flexible Weekend Shifts in Clapham employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Replacement Coordinator — Flexible Weekend Shifts in Clapham
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work in roles similar to the Rail Replacement Coordinator. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers. This role is all about service excellence, so let them know you’re passionate about making every journey smooth for passengers.
✨Tip Number 3
Be flexible and ready to adapt! Since this position involves various shifts, highlight your availability and willingness to work weekends. Employers love candidates who can jump in whenever needed, so make that clear!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it shows you’re serious about joining our team in Basingstoke!
We think you need these skills to ace Rail Replacement Coordinator — Flexible Weekend Shifts in Clapham
Some tips for your application 🫡
Show Your Passion for Transport: When you're writing your application, let us know why you're passionate about transport! Share any relevant experiences or interests that highlight your enthusiasm for the industry.
Highlight Your Customer Service Skills: Since this role is all about delivering excellent customer service, make sure to showcase any previous experience you have in this area. We want to see how you’ve gone above and beyond for customers in the past!
Be Clear About Your Availability: Flexibility is key for this position, so be upfront about your availability for weekend shifts. Let us know if you can handle those long hours on your feet and how you plan to manage your time.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Group
✨Know Your Transport Stuff
Make sure you brush up on your knowledge of transport solutions and the role of a Rail Replacement Coordinator. Familiarise yourself with common challenges in the industry and think about how you would handle them. This shows your passion for transport and that you're ready to tackle the job head-on.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to service excellence.
✨Get Ready for Physical Questions
Given the physically demanding nature of the job, be ready to discuss your ability to handle long hours on your feet and manage passenger luggage. You might want to mention any relevant experience or activities that keep you fit and active, showing that you can meet the physical demands of the role.
✨Flexibility is Key
Since the position requires flexibility for various shifts, be honest about your availability. If you can work weekends or odd hours, make sure to highlight that. Companies appreciate candidates who are adaptable and willing to meet the needs of the business.
