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- Tasks: Ensure safe train departures and deliver top-notch customer service.
- Company: Leading transportation company in Chippenham with a focus on safety and service.
- Benefits: Full training provided, flexible shifts, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a difference in the transport industry.
- Qualifications: Excellent communication skills and a team-oriented attitude required.
- Other info: Diverse team interactions and flexible weekend shifts available.
The predicted salary is between 28000 - 42000 £ per year.
A leading transportation company in Chippenham is seeking a Service Delivery Assistant (Train Dispatcher) to ensure safe train departures and provide exceptional customer service.
The role requires:
- Excellent communication skills
- A team-oriented attitude
- The ability to work flexible shifts, including weekends
Full training will be provided, and applicants must be 18 years or older to apply. Opportunities for personal growth and diverse team interactions await in this role.
Train Dispatch & Customer Service Specialist in Chippenham employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Dispatch & Customer Service Specialist in Chippenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to train dispatch and customer service. We can role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your communication skills during the interview. Use clear, concise language and don’t forget to smile! It’s all about making a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Train Dispatch & Customer Service Specialist in Chippenham
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about ensuring safe train departures and providing top-notch customer service, make sure to highlight your communication skills in your application. We want to see how you can connect with people and handle situations smoothly!
Flexibility is Key: This job involves working flexible shifts, including weekends. In your application, let us know about your availability and any previous experience you have with shift work. We appreciate candidates who are adaptable and ready to jump in when needed!
Team Player Vibes: We're all about teamwork here at StudySmarter! Make sure to mention any experiences where you've worked as part of a team. We love seeing how you collaborate with others to achieve common goals, especially in a fast-paced environment like train dispatch.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to get your application in. Don’t miss out on this opportunity to join our diverse team!
How to prepare for a job interview at First Group
✨Know Your Stuff
Familiarise yourself with the transportation industry, especially train dispatching. Understand the basics of train operations and safety protocols. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey information effectively.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work flexible shifts, including weekends. Highlight any previous experience where you adapted to changing schedules or worked as part of a team to meet demands.
✨Emphasise Teamwork
This role requires a team-oriented attitude, so think of examples from your past experiences where you successfully collaborated with others. Be ready to share how you contributed to a positive team environment and resolved conflicts.
