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- Tasks: Supervise bus and coach services, ensuring safe and timely transport for passengers.
- Company: Leading transport company with a focus on safety and customer service.
- Benefits: Flexible weekend shifts, competitive pay, and opportunities for growth.
- Why this job: Make a difference in passenger transport while developing valuable skills.
- Qualifications: Experience in transport is a plus, but not essential; resilience is key.
- Other info: Join a dynamic team committed to high safety standards.
The predicted salary is between 30000 - 42000 £ per year.
A leading transport company is seeking a Rail Replacement Coordinator to supervise bus and coach services. This operational, field-based role involves ensuring safe and timely transport for passengers, demonstrating excellent customer service, and maintaining high safety standards. Flexibility in working hours, particularly weekends, is essential. Experience in transport is preferred but not mandatory. This position is physically demanding, requiring resilience and commitment to safety protocols.
Rail Replacement Coordinator — Flexible Weekend Shifts in Chippenham employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Replacement Coordinator — Flexible Weekend Shifts in Chippenham
✨Tip Number 1
Get to know the company! Research their values and mission, especially in transport. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and safety protocols. Think about scenarios where you've demonstrated resilience and commitment, as these qualities are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Rail Replacement Coordinator — Flexible Weekend Shifts in Chippenham
Some tips for your application 🫡
Show Your Passion for Transport: When writing your application, let us know why you're excited about the transport industry. Share any relevant experiences or interests that highlight your enthusiasm for ensuring safe and timely transport for passengers.
Highlight Customer Service Skills: As a Rail Replacement Coordinator, excellent customer service is key. Make sure to include examples of how you've provided great service in previous roles, even if they weren't in transport. We love seeing how you connect with people!
Flexibility is Key: Since this role involves flexible weekend shifts, be upfront about your availability. If you can work weekends or have a flexible schedule, mention it! We appreciate candidates who are ready to adapt to the needs of the job.
Safety First!: This position requires a commitment to safety protocols. In your application, emphasise any experience you have with safety standards or protocols, even if it's from a different field. We want to see that you take safety seriously!
How to prepare for a job interview at First Group
✨Know Your Transport Basics
Familiarise yourself with the basics of transport operations, especially bus and coach services. Brush up on safety protocols and customer service standards in the transport industry. This will show your potential employer that you’re serious about the role and understand its demands.
✨Showcase Your Flexibility
Since this role requires flexibility, be prepared to discuss your availability for weekend shifts. Highlight any previous experiences where you adapted to changing schedules or worked under pressure. This will demonstrate your commitment and readiness for the job.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of examples where you had to manage a difficult situation or ensure passenger safety. Practising these responses will help you articulate your thoughts clearly during the interview.
✨Emphasise Customer Service Skills
Customer service is key in this role, so be ready to share examples of how you've provided excellent service in the past. Whether it’s dealing with complaints or ensuring a positive experience, showcasing your interpersonal skills will set you apart from other candidates.
