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- Tasks: Ensure safe and enjoyable journeys while providing friendly customer service.
- Company: Leading railway company focused on passenger experience and safety.
- Benefits: Health plans, discounts, and a free GWR travel pass.
- Why this job: Join a dynamic team and make a difference in passengers' journeys.
- Qualifications: Must be 18+, pass a medical, and live within 60 minutes of the station.
- Other info: Full training provided to set you up for success.
The predicted salary is between 36000 - 60000 £ per year.
A leading railway company is seeking a Train Manager to ensure safe and enjoyable journeys for passengers. You will provide friendly customer service, manage train operations, and check tickets.
Successful candidates must be 18 or older, pass a medical, and live within 60 minutes of the station. Full training will be provided to set you up for success.
Benefits include health plans, discounts, and a free GWR travel pass.
Train Manager: Frontline Service & Safety Lead in Bristol employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Manager: Frontline Service & Safety Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the railway industry. They can give you insider tips and might even refer you for the Train Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and safety. We want you to showcase your ability to ensure safe and enjoyable journeys for passengers!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Show up looking sharp and ready to represent the company’s values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Train Manager: Frontline Service & Safety Lead in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you've gone the extra mile to help someone out – it’ll really make your application stand out!
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to managing operations or working in a frontline service. We want to see how your background aligns with the Train Manager role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at First Group
✨Know Your Safety Protocols
As a Train Manager, safety is paramount. Brush up on the company's safety protocols and be ready to discuss how you would handle various situations. Showing that you prioritise passenger safety will impress your interviewers.
✨Showcase Your Customer Service Skills
Friendly customer service is key in this role. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer, as this will highlight your suitability for the position.
✨Familiarise Yourself with Train Operations
Understanding train operations is crucial. Do some research on how train schedules work and what a typical day looks like for a Train Manager. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, and career progression. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
