At a Glance
- Tasks: Supervise rail replacement bus services and deliver top-notch customer service.
- Company: Join First Group, a leader in travel solutions with a focus on customer satisfaction.
- Benefits: Earn £14.89 per hour, enjoy health support, discounted travel, and a cycle scheme.
- Other info: Enjoy a casual contract with a rewarding work-life balance.
- Why this job: Be the face of First Travel Solutions and make a difference in people's journeys.
- Qualifications: Flexibility in working hours and a passion for excellent customer service.
The predicted salary is between 30000 - 31000 £ per year.
First Group is seeking a Rail Replacement Coordinator in Bristol. As the face of First Travel Solutions, you will supervise rail replacement bus services and provide excellent customer service. This is a physically demanding role requiring flexibility in working hours, with competitive pay of £14.89 per hour and a casual contract.
Benefits include:
- Health support
- Discounted travel after six months
- Cycle scheme
Ensuring a rewarding work-life balance.
Rail Replacement Coordinator - Flexible Weekend Shifts in Bristol employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Replacement Coordinator - Flexible Weekend Shifts in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work with First Group. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your customer service skills! During interviews or networking, share specific examples of how you've gone above and beyond for customers. This role is all about providing excellent service, so let them see you shine!
✨Tip Number 3
Be flexible and ready to adapt! Since this job requires flexibility in working hours, highlight your availability and willingness to take on different shifts. It shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining the team at First Group. Don't miss out on that competitive pay and great benefits!
We think you need these skills to ace Rail Replacement Coordinator - Flexible Weekend Shifts in Bristol
Some tips for your application 🫡
Show Your Customer Service Skills: As a Rail Replacement Coordinator, you'll be the face of First Travel Solutions. Make sure to highlight any previous experience in customer service in your application. We want to see how you can bring that excellent service to our team!
Flexibility is Key: This role requires flexibility in working hours, so don’t forget to mention your availability in your application. We appreciate candidates who can adapt to different shifts, especially on weekends!
Be Clear and Concise: When writing your application, keep it clear and to the point. We love straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with First Group!
How to prepare for a job interview at First Group
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Rail Replacement Coordinator does. Familiarise yourself with the responsibilities, especially around supervising bus services and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Flexibility
Since this job requires flexible weekend shifts, be prepared to discuss your availability. Think of examples from your past experiences where you've adapted to changing schedules or handled physically demanding tasks. This will demonstrate that you can handle the demands of the role.
✨Customer Service is Key
As you'll be the face of First Travel Solutions, highlight your customer service skills. Prepare specific examples of how you've dealt with challenging situations or provided excellent service in previous roles. This will show that you can maintain a positive experience for customers, even under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the training process. This not only shows your interest but also helps you gauge if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.