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- Tasks: Deliver exceptional customer service, sell tickets, and maintain ticket machines across multiple stations.
- Company: Leading transportation company in the UK with a focus on customer satisfaction.
- Benefits: Comprehensive benefits, including competitive pay and support for your career growth.
- Why this job: Join a dynamic team and make a difference in customer travel experiences.
- Qualifications: Customer service experience and a valid driver's license with vehicle access required.
- Other info: Full-time role with weekend work and opportunities to travel to various locations.
The predicted salary is between 24000 - 36000 £ per year.
A leading transportation company in the United Kingdom is seeking a dedicated Customer Sales Advisor. In this role, you will deliver exceptional service across multiple stations, sell tickets, maintain ticket machines, and ensure customer safety.
Candidates must have:
- Customer service experience
- A valid driver's license with vehicle access
- Comfort working independently
The position is full-time, involves weekend work, and requires transport to various locations, with comprehensive benefits provided.
Station Ticket & Service Advisor (35h, Weekend) in Bramley employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Ticket & Service Advisor (35h, Weekend) in Bramley
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for your interview, drop in some knowledge about what they do and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience and how it relates to the role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Station Ticket & Service Advisor (35h, Weekend) in Bramley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Station Ticket & Service Advisor. Mention how your skills align with the job description and why you’re excited about working with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Group
✨Know the Company Inside Out
Before your interview, do some research on the transportation company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your problem-solving skills and how you handle difficult situations with grace.
✨Demonstrate Independence and Reliability
As the job requires working independently, be ready to discuss times when you've successfully managed tasks on your own. Emphasise your ability to stay organised and self-motivated, especially when working at different locations.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and what success looks like in this position. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
