Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive revenue and ensure smooth customer experiences in our Coach business.
- Company: Join First Bus, a leading bus operator embracing innovative technology.
- Benefits: Health support, discounts, free travel, and 25 days holiday.
- Why this job: Be part of a forward-thinking team making a real impact on customer journeys.
- Qualifications: Strong Excel skills, excellent organisation, and great customer service abilities.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location: Aberdeen
Contract: Full-time, permanent
First Bus are excited to be recruiting a Commercial Coach Executive to help drive the growth of our Coaching Division. This is a new role supporting the Commercial Manager on a full-time permanent basis ensuring the smooth running of King Coaches.
Welcome to First Bus. First Bus is one of the country's largest bus operators – taking 1.6 million customers to their destinations every day. We’re a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real-time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It’s an exciting time to be here.
About the role: This role sits at the heart of our Coach business, supporting customers from their first enquiry through to final invoicing. As a Commercial Coach Executive, you’ll play a key part in driving revenue, maintaining accurate commercial records, and ensuring every customer receives a smooth and professional experience.
- Manage commercial finance reporting and produce weekly sales updates.
- Oversee the shared mailbox, responding to customer and internal enquiries promptly.
- Maintain contracts within internal systems and ensure accurate records throughout the process.
- Manage aged debt and credit control activity to support healthy cashflow.
- Prepare accurate quotes, convert them into bookings, and progress these to confirmed sales.
- Create customer invoices and ensure all billing is timely and correct.
- Handle incoming phone enquiries, providing helpful and professional support.
- Identify commercial opportunities through customer interactions and data insight.
- Manage and authorise pricing within agreed commercial parameters.
About you: Strong Excel skills and confidence working with data. Excellent organisation, with the ability to prioritise and work independently when needed. High attention to detail and a commitment to accuracy across all tasks. Great customer-facing skills, as you’ll often be the first point of contact for clients. Ability to work under pressure and meet tight deadlines when required. A flexible, proactive, and positive “can-do” attitude.
Rewards & Benefits: Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advice. Our EAP provision offers 24hr, 365 days a year mental health support. We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc. Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass. Cycle to work scheme. 25 days' holiday +
Coach Commercial Executive in Aberdeen employer: First Group
Contact Detail:
First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coach Commercial Executive in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching First Bus and understanding their values and goals. Tailor your responses to show how your skills align with their mission, especially in driving revenue and enhancing customer experiences.
✨Tip Number 3
Practice your pitch! Be ready to explain how your strong Excel skills and attention to detail can contribute to managing commercial finance reporting and ensuring smooth operations at King Coaches.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the First Bus team.
We think you need these skills to ace Coach Commercial Executive in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Coach Executive role. Highlight your relevant experience, especially in managing commercial finance and customer interactions. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at First Bus and how you can contribute to our Coaching Division. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Excel Skills: Since strong Excel skills are a must for this position, consider mentioning specific projects or tasks where you've used Excel effectively. We want to know how comfortable you are with data and reporting, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen on joining the First Bus family!
How to prepare for a job interview at First Group
✨Know Your Numbers
As a Commercial Coach Executive, you'll be dealing with finance reporting and sales updates. Brush up on your Excel skills and be ready to discuss how you've used data to drive revenue in previous roles. Bring examples of reports or analyses you've created to showcase your expertise.
✨Customer-Centric Mindset
Since you'll often be the first point of contact for clients, it's crucial to demonstrate your customer-facing skills. Prepare to share specific instances where you provided exceptional service or resolved issues effectively. This will show that you understand the importance of a smooth customer experience.
✨Attention to Detail is Key
With responsibilities like maintaining contracts and managing invoices, attention to detail is non-negotiable. During the interview, highlight your organisational skills and give examples of how you've ensured accuracy in your work. This will reassure them that you can handle the demands of the role.
✨Show Your Proactive Attitude
First Bus values a flexible and positive 'can-do' attitude. Be prepared to discuss times when you've taken initiative or gone above and beyond in your previous roles. This will help convey that you're not just reactive but also proactive in identifying commercial opportunities.