At a Glance
- Tasks: Diagnose faults and provide technical support while leading and training others.
- Company: Join a leading transport company committed to innovation and employee wellbeing.
- Benefits: Health support, discounts, free travel, and up to 5 weeks holiday.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in the transport industry with cutting-edge technology.
- Qualifications: Experience with Mercedes engines, ZF gearboxes, and strong diagnostic skills required.
The predicted salary is between 55614 - 55614 £ per year.
Location: Glasgow
Contracted Hours: 37 hours per week
Salary: £55,614.77 per annum
Reporting To: Head of Engineering
About the Role:
- Support engineer to the Glasgow depots
- Diagnosing faults and providing technical support over various communication channels
- Support updates on diagnostic equipment
- On-site training when diagnosing faults
- Attending training courses and transferring that knowledge to others
- Sharing technical information
- Working with the group tech team on projects, reporting to the HoE and Engineering Director
About You:
- Must possess a full driving licence; PCV licence is desirable
- Must have knowledge of Mercedes engines and ZF gearboxes
- Level 4 hybrid EV trained and minimum of Level 3 NVQ heavy vehicle / PCV tech
- A good knowledge of the First Bus fleet of vehicles
- Good diagnostic skills
- Good communication skills with the ability to lead and coach others
- IT literate with good organisational skills
- Open to working out of normal hours
- Working alongside group technical staff to provide clear information to support supplier meetings
- Able to attend training courses which may require overnight stays away from home
- HVAC trained and certified
Background checks will be conducted as a standard part of the recruitment process.
Rewards:
- Your health is important to us, which is why we offer Simply Health & Smart Health for you and your dependents at no cost. This includes cash-back benefits across optical & dental, virtual GP appointments, mental health support, and nutrition and fitness advice.
- Our EAP provision offers 24-hour, 365-day mental health support.
- Committed to your financial wellbeing, we offer discounts on a range of high-street brands and supermarkets.
- Discounted train travel for you and your family after 6 months of service, and a free bus pass.
- Free onsite parking and cycle-to-work scheme.
- Up to 5 weeks holiday plus bank holidays.
- Pension scheme and the opportunity to buy discounted FirstGroup shares.
Master Technician employer: First Glasgow 1 Ltd
As a Master Technician at our Glasgow depot, you will join a supportive and dynamic work culture that prioritises employee wellbeing and professional growth. We offer comprehensive health benefits, generous holiday allowances, and opportunities for ongoing training, ensuring you can thrive both personally and professionally. With a commitment to innovation and teamwork, we empower our employees to share knowledge and lead initiatives, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician
✨Tip Number 1
Get to know the company! Research First Bus and understand their values, fleet, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common technical questions related to Mercedes engines and ZF gearboxes. Show off your diagnostic skills and be ready to discuss how you can support the engineering team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the First Bus family.
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Master Technician role. Highlight your experience with Mercedes engines and ZF gearboxes, as well as any relevant qualifications like your Level 4 hybrid EV training. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your good communication skills and ability to lead and coach others, as these are key for us.
Show Off Your Diagnostic Skills:Since diagnosing faults is a big part of the job, make sure to include specific examples of your diagnostic skills in your application. We love seeing how you've tackled challenges in the past and what tools or methods you used to solve them.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at First Glasgow 1 Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Mercedes engines and ZF gearboxes. Be ready to discuss specific technical challenges you've faced and how you resolved them. This will show that you’re not just familiar with the equipment, but that you can diagnose and fix issues effectively.
✨Show Off Your Communication Skills
Since the role involves sharing technical information and coaching others, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated technical details to non-technical colleagues or customers. This will highlight your ability to lead and support your team.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like diagnosing a fault under pressure or training a colleague. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problem-solving and teamwork.
✨Demonstrate Your Flexibility
The job may require working out of normal hours or attending training courses away from home. Be prepared to discuss your availability and willingness to adapt. Share any past experiences where you’ve had to be flexible, as this will show you’re committed to the role and the team.
