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- Tasks: Lead transformative change in residential services for individuals facing homelessness.
- Company: Stonepillow supports those at risk of homelessness, focusing on trauma-informed care.
- Benefits: Enjoy flexible working and the chance to make a real difference in people's lives.
- Why this job: Shape the future of services and empower marginalised individuals in your community.
- Qualifications: Experience in organisational change within complex care or homelessness services is essential.
- Other info: This is a fixed-term role for 12 months, reporting directly to the Director of Client Services.
The predicted salary is between 36000 - 60000 £ per year.
Location: West Sussex | Contract: Fixed Term (12 months) | Full-time | Flexible working required
Lead Change. Empower People. Transform Lives. Stonepillow is seeking an experienced and values-driven Senior Change Manager to lead a transformative restructure across our Residential Services supporting individuals at risk of or experiencing homelessness. Reporting to the Director of Client Services, you will drive strategic change that strengthens trauma-informed, person-centred support, improves staff wellbeing, and enhances client outcomes.
Key responsibilities include:
- Leading the end-to-end change process using recognised change management frameworks.
- Overseeing workforce planning, recruitment, and training aligned with our values and service goals.
- Embedding a cultural shift toward inclusive, trauma-informed, values-led practice.
- Developing communication strategies and stakeholder engagement initiatives.
- Monitoring impact, managing risk, and ensuring long-term sustainability of change.
What we’re looking for:
- Proven experience in organisational change within complex care or homelessness services.
- Strong understanding of trauma-informed, housing-first, and person-centred approaches.
- Excellent leadership, communication, and stakeholder engagement skills.
- A genuine commitment to equality, dignity, and social inclusion.
This is a pivotal opportunity to shape the future of our services and make a lasting impact on some of the most marginalised individuals in our community.
Apply now and help lead change where it matters most.
Senior Change Manager employer: First for Support
Contact Detail:
First for Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Change Manager
✨Tip Number 1
Familiarise yourself with change management frameworks like ADKAR or Kotter's 8-Step Process. Understanding these models will help you articulate your approach to leading change during interviews.
✨Tip Number 2
Network with professionals in the homelessness and care sectors. Attend relevant events or join online forums to connect with others who have experience in organisational change, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare examples of past experiences where you've successfully implemented change, particularly in complex environments. Be ready to discuss how you managed resistance and engaged stakeholders effectively.
✨Tip Number 4
Research Stonepillow’s values and recent initiatives. Tailoring your conversation to reflect their mission and demonstrating your commitment to social inclusion will show that you're a great fit for their team.
We think you need these skills to ace Senior Change Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Senior Change Manager position. Understand the key responsibilities and required skills, especially those related to trauma-informed and person-centred approaches.
Tailor Your CV: Customise your CV to highlight relevant experience in organisational change, particularly within care or homelessness services. Use specific examples that demonstrate your leadership and stakeholder engagement skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for social inclusion and your commitment to the values of Stonepillow. Discuss how your experience aligns with their mission and how you can contribute to their transformative goals.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles that showcase your ability to lead change effectively. This could be successful projects you've managed or improvements in client outcomes you've facilitated.
How to prepare for a job interview at First for Support
✨Understand the Change Management Frameworks
Familiarise yourself with recognised change management frameworks that are relevant to the role. Be prepared to discuss how you have applied these frameworks in previous positions, particularly in complex care or homelessness services.
✨Showcase Your Leadership Skills
Highlight your leadership experience and how you've successfully led teams through change. Provide specific examples of how you've empowered staff and improved their wellbeing during transitions.
✨Emphasise Trauma-Informed Approaches
Demonstrate your understanding of trauma-informed, housing-first, and person-centred approaches. Be ready to discuss how these principles can be embedded into the culture of the organisation and the impact they have on client outcomes.
✨Prepare for Stakeholder Engagement Questions
Anticipate questions about your strategies for communication and stakeholder engagement. Think of examples where you've successfully engaged diverse stakeholders and how you managed their expectations during a change process.
