Apprentice Service Administrator
Apprentice Service Administrator

Apprentice Service Administrator

Stourbridge Full-Time No home office possible
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First for Education

At a Glance

  • Tasks: Join us as an Apprentice Service Administrator, supporting recruitment and compliance in education.
  • Company: First for Education is part of Operam Education Group, dedicated to transforming education.
  • Benefits: Enjoy flexible hours, 27 days holiday, birthday off, and wellness support.
  • Why this job: Gain hands-on experience in recruitment while learning from industry professionals.
  • Qualifications: No prior experience needed, just a passion for learning and strong communication skills.
  • Other info: Complete a Level 3 Recruiter Development Programme with potential for permanent employment.

Kickstart Your Career with Us! Are you looking to take your first steps into the world of recruitment? Are you organised, friendly and ready to learn? We are looking for a motivated and enthusiastic apprentice to join our team as a Service Administrator.

As a Service Administrator, you will play a vital role in supporting our recruitment efforts, ensuring they are in line with the regulations and standards of the education industry. You will have a great opportunity to gain first-hand experience in recruitment and compliance within the education sector and will be supported through structured training, practical on-the-job learning, and mentoring from professionals with over 15 years of experience.

You will be responsible for managing our recruitment compliance procedures, assisting the sales team with talent sourcing, conducting interviews and engaging our candidate database. You will maintain open communication with your Education Consultant to ensure a smooth and compliant candidate experience throughout the registration process.

You will be enrolled onto Level 3 Recruiter Development Programme, a 12–18-month apprenticeship. Following successful completion of your apprenticeship you will have the opportunity to be offered a permanent position and will then have access to the Operam career development path.

Key Responsibilities

As an Apprentice Service Administrator, you will receive hands-on coaching from a Senior Administrator who will support you throughout your apprenticeship and will work alongside our sales team to help find and support teachers and support staff for our clients. We will train you on all aspects of candidate compliance, recruitment support, and data management to ensure you gain hands-on experience across the full recruitment process. This will include:

  • Learn how to check and record candidate documents to meet compliance standards.
  • Help keep track of candidate registrations and update their progress.
  • Support communication between candidates and the team.
  • Assist in finding new candidates and registering them through calls and events.
  • Help with CV preparation, timesheets, and keeping the candidate database organised.
What we’re looking for

Recruitment experience isn’t needed, just a willingness to learn and develop!

  • Strong communication skills, both written and verbal
  • A high level of attention to detail and organisation
  • Confidence working with IT systems (including Microsoft Office)
  • Willingness to take responsibility and work collaboratively
  • Professionalism and a proactive approach to learning
  • An interest in recruitment and a desire to build a career in the sector
What you’ll gain

As part of our Level 3 Business Development Programme, you’ll gain a nationally recognised qualification while learning practical skills to help you later on in your career. You’ll also benefit from:

  • Reduced hours in school holidays, we value work life balance
  • 27 days holidays + bank holidays (increasing after 2 years’ service)
  • Extra day off on your birthday, on us!
  • Perks and Discounts App
  • Pledge / paid volunteer days
  • Employee Assistant Programme, 247 wellbeing support
  • Training and development opportunities via our Career pathways
  • Eye care scheme
  • Cycle to work scheme
  • Life Assurance Scheme

Ready to take your career to the next level while making a meaningful difference? Apply now and become part of a team that transforms education every day. We look forward to receiving your application.

As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming, and equitable workplace. We believe in providing a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience, and potential.

If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully.

Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment.

Apprentice Service Administrator employer: First for Education

First for Education, part of Operam Education Group, is an excellent employer that prioritises the growth and development of its employees. As an Apprentice Service Administrator, you will benefit from structured training, hands-on coaching, and a supportive work culture that values work-life balance, offering 27 days of holiday plus bank holidays, and additional perks such as paid volunteer days and a cycle to work scheme. Join us to kickstart your career in recruitment within a diverse and inclusive environment where your contributions truly make a difference in the education sector.
First for Education

Contact Detail:

First for Education Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Service Administrator

✨Tip Number 1

Familiarise yourself with the education sector and its compliance standards. Understanding the regulations will not only help you in your role but also show your commitment to the position during interviews.

✨Tip Number 2

Practice your communication skills, both verbal and written. Since you'll be engaging with candidates and team members, being articulate and clear will set you apart as a strong candidate.

✨Tip Number 3

Get comfortable with Microsoft Office and other IT systems. Being tech-savvy is crucial for managing databases and documentation, so consider taking a quick online course if you're not already proficient.

✨Tip Number 4

Show enthusiasm for learning and development. During your interactions, express your eagerness to grow within the recruitment field, as this aligns perfectly with what we value in our apprentices.

We think you need these skills to ace Apprentice Service Administrator

Strong Communication Skills
Attention to Detail
Organisational Skills
IT Proficiency (including Microsoft Office)
Team Collaboration
Proactive Learning Attitude
Time Management
Customer Service Orientation
Data Management
Problem-Solving Skills
Adaptability
Professionalism
Interest in Recruitment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of an Apprentice Service Administrator. Emphasise your communication skills, attention to detail, and any IT proficiency, especially with Microsoft Office.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the education sector. Mention your willingness to learn and develop, and how you can contribute to the team. Personalise it by referencing specific aspects of the job description.

Showcase Your Soft Skills: In your application, highlight your strong communication skills and organisational abilities. Provide examples of how you've demonstrated these in past experiences, whether in school projects, part-time jobs, or volunteer work.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at First for Education

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the opportunity to learn. Employers love candidates who are genuinely interested in the position and the company.

✨Highlight Your Communication Skills

Since strong communication is key for this role, prepare examples of how you've effectively communicated in past experiences. This could be through teamwork, customer service, or any relevant situation.

✨Demonstrate Attention to Detail

Be ready to discuss how you stay organised and pay attention to detail. You might want to mention any tools or methods you use to keep track of tasks and ensure accuracy.

✨Ask Insightful Questions

Prepare thoughtful questions about the apprenticeship and the company culture. This shows that you're engaged and eager to learn more about how you can contribute to the team.

Apprentice Service Administrator
First for Education
Location: Stourbridge
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