First Focus IT is seeking a seasoned Technical Account Manager to serve as a trusted advisor to SMB and mid-market clients in a flexible hybrid setup. You’ll partner with senior stakeholders and the C-suite to shape IT strategy, roadmaps, and security posture, moving beyond transactional relationships to deliver real business impact.
You’ll build scalable client outcomes, lead strategic conversations, and help clients plan what’s next, while maintaining the culture and autonomy that defines
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