At a Glance
- Tasks: Drive sales growth by processing inbound calls and building strong client relationships.
- Company: Join First Fence, a leader in security and temporary fencing with a focus on innovation.
- Benefits: Enjoy competitive salary, bonus structure, 33 days annual leave, and wellness perks.
- Other info: Inclusive workplace culture that celebrates diversity and offers career development opportunities.
- Why this job: Be part of a dynamic team that values your growth and well-being.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 27720 - 34440 £ per year.
Welcome to First Fence - where security meets innovation! As industry pioneers in Security and Temporary Fencing, we are all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.
Salary: £30,900 p.a plus potential bonus
Hours: 45 per week Monday to Friday between 08.00-18.00, occasional Saturdays 08.30-13.00
Location: Kiln Way, Swadlincote, Derby, DE11 8ED
Benefits:
- Bonus Structure
- Same-day delivery across the UK
- Six strategic locations, including our National Distribution Centre
- Extraordinary growth since 2010
- Industry innovators setting new standards
Reporting to the Sales Manager, the post holder will play a vital role in the growth of the business. Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, taking orders, payments, and processing sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls. The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative.
Key Responsibilities
- Drive Sales Growth: Utilise your excellent communication skills to process a high volume of inbound calls, effectively converting inquiries into sales. Leverage your customer service skills and ability to build rapport to identify client needs and upsell additional products or services. Employ your objection handling skills to address client concerns and secure business opportunities.
- Maintain Strong Client Relationships: Build trust and rapport with assigned clients through effective communication (written and verbal). Proactively reach out to clients, demonstrating your knowledge of their needs and offering solutions that contribute to their success. Maintain accurate customer account information within the CRM (e.g., Salesforce) using your strong attention to detail.
- Optimise Sales Workflow: Utilise your organisational and time management skills to prioritise workloads, meet deadlines, and efficiently manage the sales cycle from initial contact to closing. Collaborate effectively with the sales team to share best practices and contribute to a positive work environment (demonstrating teamwork and initiative).
- Embrace Continuous Learning: Remain adaptable by quickly learning new systems (including in-house software) and keeping up-to-date with industry trends and departmental changes. Proactively seek out opportunities to expand your knowledge and identify potential upsell opportunities, demonstrating a "can-do" attitude.
At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.
Sales Advisor - Inbound employer: First Fence
As a Transport Coordinator, you will thrive in a dynamic work environment that prioritises customer success and fosters a collaborative culture. Our commitment to employee growth is evident through ongoing training opportunities and a supportive team atmosphere, ensuring you feel valued and empowered in your role. Located in a vibrant area, we offer unique advantages such as easy access to transport links and a strong community spirit, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Inbound
✨Tip Number 1
Get to know First Fence! Research the company, its values, and its products. This way, when you get that call or interview, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your sales pitch! Since you'll be handling inbound calls, rehearse how you'd convert inquiries into sales. Think about common objections and how you’d tackle them – confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the First Fence team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor - Inbound
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Advisor role. Highlight your communication skills and any experience with customer service. We love seeing how your background aligns with our values and needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’re the right fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at First Fence!
How to prepare for a job interview at First Fence
✨Know Your Product
Before the interview, make sure you understand First Fence's products and services inside out. Familiarise yourself with their security and temporary fencing solutions, as well as any recent innovations. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Advisor, communication is key. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to build rapport by engaging with the interviewer, asking questions, and actively listening to their responses. This will highlight your customer service skills.
✨Prepare for Objection Handling
Expect questions about how you would handle objections from clients. Think of examples from your past experiences where you successfully addressed customer concerns. This will showcase your problem-solving abilities and reassure the interviewer that you can convert inquiries into sales.
✨Emphasise Teamwork and Initiative
First Fence values collaboration and a proactive attitude. Be ready to discuss times when you've worked effectively in a team or taken the initiative to improve a process. This will demonstrate that you're not just a lone wolf but someone who contributes positively to the team dynamic.
