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- Tasks: Lead and enhance operations across multiple sites, ensuring top-notch customer service.
- Company: First Fence, a pioneer in security and temporary fencing with a focus on innovation.
- Benefits: Competitive salary, 33 days annual leave, wellness programmes, and employee discounts.
- Why this job: Join a thriving company that values your well-being and offers career growth opportunities.
- Qualifications: Proven experience in multi-site operations and strong leadership skills required.
- Other info: Inclusive workplace promoting diversity and equal opportunities for all.
The predicted salary is between 43200 - 72000 £ per year.
Welcome to First Fence - where security meets innovation! As industry pioneers in Security and Temporary Fencing, we are all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.
Salary: Competitive
Hours: 45 hours per week, Monday-Friday
Base Location: Swadlincote, Derbyshire, DE11 8ED
We are seeking a highly capable and driven Operations Director to lead and improve our operational performance across depots and service delivery. This is a senior leadership role with full accountability for operational standards, efficiency, and customer service. This is currently an 8 multi-site operation.
The successful candidate will bring structure, discipline, and clarity to operations, ensuring processes are followed, teams are developed, and performance is consistently delivered.
Key Responsibilities- Lead and oversee day-to-day operations across depots, delivering a high level of customer services
- Set clear operational standards and ensure consistent execution across the business
- Drive improvements in service levels, stock control, cost efficiency, and compliance
- Own and deliver operational KPIs, dashboards, and performance reviews
- Identify inefficiencies and implement practical, sustainable process improvements, orchestrate and develop SOPS
- Lead, develop, and hold senior operational managers accountable for delivery. Lead, Coach and manage a high-performance team, ensuring talent is developed, supported and retained.
- Work closely with Sales, Finance, and Procurement to align operational and commercial goals
- Manage supplier performance and operational risk
- Support strategic growth initiatives while maintaining operational control
- Ensure health & safety, compliance, and company policies are adhered to at all times
- Transport Strategy, ensuring that routing and fleet management are adhered to and optimised for cost-effectiveness and 100% regulatory compliance.
- Proven experience as an Operations Director with a strong background in multi-site operations, logistics, warehousing.
- Demonstrable experience improving service levels and operational performance
- Comfortable managing underperformance and driving accountability
- Data-driven, with strong experience using KPIs and performance dashboards
- Commercially aware, with experience balancing cost control and service delivery
- Strong leadership and people development skills
- Pragmatic, hands-on, and able to simplify complex operations
- Cross-function advocacy, you will represent the voice of the operations ensuring that manufacturing, sales and operations align.
- Continuous Audit and refinement
- Cycle to Work Scheme
- Discounts and Cash Back Benefits Platform
- Holistic Wellbeing Platform
- 24/7 Employee Assist Programme
- 33 Days Annual Leave (inclusive of Bank Holidays)
- Employee Product Discounts
- Recognition Rewards
At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.
Operations Director employer: First Fence
Contact Detail:
First Fence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on openings at First Fence or other companies.
✨Tip Number 2
Prepare for interviews by researching First Fence thoroughly. Understand their operations, values, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their innovative team.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've improved operational performance and led teams in the past. This will demonstrate your fit for the Operations Director role and your ability to drive results.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining First Fence and contributing to their mission of securing the future.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in multi-site operations and any achievements that demonstrate your ability to improve service levels and operational performance.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for First Fence. Share your passion for security and innovation, and how your leadership style aligns with our values. Don't forget to mention specific examples of your past successes!
Showcase Your Data Skills: Since we’re all about data-driven decisions, make sure to highlight your experience with KPIs and performance dashboards. We want to see how you've used data to drive improvements in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at First Fence!
How to prepare for a job interview at First Fence
✨Know Your Operations Inside Out
Before the interview, dive deep into First Fence's operations. Understand their multi-site logistics, service delivery standards, and how they maintain customer satisfaction. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
As an Operations Director, your leadership approach is crucial. Be ready to discuss your experience in developing high-performance teams and how you've driven accountability in past roles. Use specific examples to illustrate how you've led teams to success and improved operational performance.
✨Prepare for Data-Driven Discussions
Since the role requires a strong focus on KPIs and performance dashboards, come prepared with examples of how you've used data to drive improvements. Be ready to discuss specific metrics you've influenced and how you've used them to enhance service levels and operational efficiency.
✨Align with Company Values
First Fence values inclusivity and diversity, so be sure to reflect these principles in your responses. Share experiences that highlight your commitment to fostering a diverse workplace and how you've supported team members from various backgrounds. This alignment will resonate well with the interviewers.
