At a Glance
- Tasks: Coordinate transport operations, manage driver schedules, and solve delivery challenges.
- Company: Dynamic company focused on customer success and exceptional service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Join a supportive team with a focus on continuous improvement.
- Why this job: Be the hero behind seamless deliveries and make a real difference.
- Qualifications: Strong organisational skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Customer success is our obsession. We leverage our 'can-do' spirit to deliver exceptional service and measurable results for all our customers, ensuring every interaction builds lasting relationships and exceeds expectations.
As a Transport Planner, you’ll be the hero behind the scenes, helping to ensure smooth day-to-day operations, planning driver schedules for delivery, collection and troubleshooting any bumps in the road.
Key Responsibilities- Routing and Dispatch: Manage multiple vehicle movements on a daily basis, develop and optimise transportation routes to minimise travel time to provide the best customer experience as well as organising our drivers in a safe and efficient manner.
- Capacity Planning: Assess transportation capacity requirements based on demand forecasts and order volumes.
- Driver Management: Oversee the HR aspects of drivers, including attendance, performance, and general welfare.
- Debriefs: Conduct driver debriefs to review daily operations, address issues, and promote continuous improvement.
- Communication: Communicating with drivers, tracking vehicle locations, and managing driver hours compliance.
- Customer Service: Acting as the first point of contact for clients, managing expectations, and solving delivery issues.
- Compliance: Ensuring all vehicles and drivers adhere to UK transport regulations and company safety standards.
- Administration: Maintaining accurate digital records, updating transport management systems, and generating reports.
- Problem-Solving: Identify and resolve transportation-related issues, such as delays, breakdowns, route deviations and adjust the plan to accommodate issues as they arise.
- Vehicle Maintenance: Coordinate and manage vehicle maintenance schedules, ensuring fleet roadworthiness, minimising downtime, and maintaining compliance with legal requirements.
- Recruitment: Support and manage recruitment activities for the depot, including sourcing, interviewing, and onboarding drivers and transport staff.
- Supplier Liaison: Liaise with external suppliers, including maintenance providers and service partners, to ensure efficient and cost-effective operations.
Transport Coordinator in Bristol employer: First Fence
As a Transport Coordinator, you will thrive in a dynamic work environment that prioritises customer success and fosters a collaborative culture. Our commitment to employee growth is evident through ongoing training opportunities and a supportive team atmosphere, ensuring you feel valued and empowered in your role. Located in a vibrant area, we offer unique advantages such as easy access to transport links and a strong community spirit, making us an excellent employer for those seeking meaningful and rewarding employment.
