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- Tasks: Lead and enhance operations across multiple sites, ensuring top-notch customer service.
- Company: First Fence, a pioneer in security and temporary fencing with a focus on innovation.
- Benefits: Competitive salary, 33 days annual leave, wellness programmes, and employee discounts.
- Why this job: Join a dynamic team and redefine operational excellence in a growing industry.
- Qualifications: Proven experience in multi-site operations and strong leadership skills.
- Other info: Inclusive workplace culture that values diversity and personal growth.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Welcome to First Fence—where security meets innovation! As industry pioneers in Security and Temporary Fencing, we’re all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.
Salary: Competitive
Hours: 45 hours per week, Monday‑Friday
Base Location: Swadlincote, Derbyshire, DE11 8ED
Why First Fence?
- Same-day delivery across the UK
- Six strategic locations, including our National Distribution Centre
- Extraordinary growth since 2010
- Industry innovators setting new standards
Position
We are seeking a highly capable and driven Operations Director to lead and improve our operational performance across depots and service delivery. This is a senior leadership role with full accountability for operational standards, efficiency, and customer service. This is currently an 8 multi‑site operation. The successful candidate will bring structure, discipline, and clarity to operations, ensuring processes are followed, teams are developed, and performance is consistently delivered.
Key Responsibilities
- Lead and oversee day‑to‑day operations across depots, delivering a high level of customer services
- Set clear operational standards and ensure consistent execution across the business
- Drive improvements in service levels, stock control, cost efficiency, and compliance
- Own and deliver operational KPIs, dashboards, and performance reviews
- Identify inefficiencies and implement practical, sustainable process improvements, orchestrate and develop SOPs
- Lead, develop, and hold senior operational managers accountable for delivery
- Lead, coach and manage a high‑performance team, ensuring talent is developed, supported and retained
- Work closely with Sales, Finance, and Procurement to align operational and commercial goals
- Manage supplier performance and operational risk
- Support strategic growth initiatives while maintaining operational control
- Ensure health & safety, compliance, and company policies are adhered to at all times
- Transport Strategy, ensuring that routing and fleet management are adhered to and optimised for cost‑effectiveness and 100% regulatory compliance
Requirements
- Proven experience as an Operations Director with a strong background in multi‑site operations, logistics, warehousing
- Demonstrable experience improving service levels and operational performance
- Comfortable managing underperformance and driving accountability
- Data‑driven, with strong experience using KPIs and performance dashboards
- Commercially aware, with experience balancing cost control and service delivery
- Strong leadership and people development skills
- Pragmatic, hands‑on, and able to simplify complex operations
- Cross‑function advocacy, representing the voice of operations ensuring that manufacturing, sales and operations align
- Continuous audit and refinement
Other Information
Join us for a career beyond ordinary! Discover a workplace that values your well‑being and success. At First Fence, we’re not just offering a job— we’re offering a lifestyle.
- Cycle to Work Scheme
- Discounts and Cash Back Benefits Platform
- Holistic Wellbeing Platform
- 24/7 Employee Assist Programme
- 33 days annual leave (inclusive of Bank Holidays)
- Employee Product Discounts
- Recognition Rewards
Ready for a career that cares about you? Apply now and let’s redefine success together!
Equal Employment Opportunity
At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.
Operations Director in Swadlincote employer: First Fence Ltd
Contact Detail:
First Fence Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in Swadlincote
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Director role.
✨Tip Number 2
Prepare for interviews by researching First Fence and understanding their operational challenges. We want to see you demonstrate how your experience aligns with their goals. Show them you’re the perfect fit for leading their multi-site operations!
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for improving service levels and operational performance. We suggest rehearsing answers to common interview questions so you can confidently showcase your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us at First Fence.
We think you need these skills to ace Operations Director in Swadlincote
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Operations Director role shine through. We want to see how excited you are about leading teams and improving operational performance—make it personal!
Tailor Your CV: Don’t just send a generic CV! Make sure to highlight your experience in multi-site operations and logistics. We’re looking for someone who can bring structure and clarity, so showcase those skills clearly.
Be Data-Driven: Since we love numbers, include specific examples of how you've used KPIs and performance dashboards to drive improvements in your previous roles. This will show us you’re the right fit for our data-driven culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at First Fence!
How to prepare for a job interview at First Fence Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into First Fence's operations. Understand their multi-site logistics, service delivery standards, and how they maintain customer satisfaction. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
As an Operations Director, your leadership approach is crucial. Prepare examples of how you've successfully led teams, improved performance, and developed talent in previous roles. Be ready to discuss specific strategies you used to drive accountability and foster a high-performance culture.
✨Be Data-Driven
First Fence values data-driven decision-making. Bring examples of how you've used KPIs and performance dashboards to identify inefficiencies and implement improvements. Discuss how you balance cost control with service delivery, as this will resonate well with their operational goals.
✨Align with Company Values
Familiarise yourself with First Fence's commitment to equality, diversity, and inclusion. Be prepared to discuss how you can contribute to fostering an inclusive workplace and how your values align with theirs. This will show that you're not just a fit for the role but also for the company culture.
