Sales Account Manager

Sales Account Manager

Swadlincote Full-Time 25000 - 37000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, build relationships, and drive sales growth.
  • Company: First Fence Ltd is a leader in security and temporary fencing solutions.
  • Benefits: Enjoy 33 days annual leave, wellness programmes, and employee discounts.
  • Why this job: Join a thriving company focused on innovation and customer satisfaction.
  • Qualifications: Strong communication skills and a knack for relationship building are essential.
  • Other info: We celebrate diversity and promote an inclusive workplace culture.

The predicted salary is between 25000 - 37000 £ per year.

Join to apply for the Sales Account Manager role at First Fence Ltd

Welcome to First Fence – where security meets innovation! Our team is driven to provide unbeatable service at competitive prices, exceeding customer expectations.

Salary: £32,877.90 per annum, plus bonus and commissionHours: 42.5 hours per week, Monday to Friday, 08:00-18:00Location: Swadlincote

Benefits Snapshot

Same‐day delivery across the UK

Six strategic locations, including our National Distribution Centre

Extraordinary growth since 2010

Cycle to Work SchemeHolistic Wellbeing Platform24/7 Employee Assist Programme33 Days Annual Leave (inclusive of Bank Holidays)Employee Product DiscountsRecognition RewardsHoliday Purchase Scheme

PositionReporting to the Sales Manager, the Sales Account Manager will play a vital role in developing and growing a select list of customer accounts. You will positively promote our products and services, collaborate with other departments, and maintain professional relationships aligned with First Fence\’s core values.

Responsibilities

Build and maintain strong relationships with key accounts, providing support and resolving issues promptly.

Execute sales strategies, increase revenue through upselling/cross‐selling, and achieve sales targets.

Develop account plans, forecast sales, analyse market trends, and identify opportunities.

Negotiate terms, manage contracts, and ensure compliance.

Coordinate with internal teams, provide feedback, and ensure a seamless client experience.

Educate clients, provide resources, and maximise the use of offerings.

Track KPIs, use data for insights, and drive improvement.

Implement loyalty programs, monitor satisfaction, and retain clients.

Proactively address issues, manage critical situations, and ensure customer service excellence.

Adhere to regulations, maintain accurate records, and ensure accountability.

Qualifications

Strong interpersonal skills with the ability to build trust with clients.

Proven sales experience, effective negotiation skills, and a track record of achieving sales targets.

Strong organisational skills; ability to manage multiple accounts and understand account planning processes.

Ability to analyse market trends, identify opportunities, and assess risks.

Excellent verbal and written communication skills, including the ability to present information effectively.

Ability to identify and resolve issues efficiently and effectively.

Familiarity with CRM systems, sales tools, and relevant industry software.

Ability to analyse data, interpret trends, and use insights to drive decision‐making.

Strong customer service skills, empathy, and a commitment to providing exceptional service.

Adaptability to changing market conditions and client needs.

Ability to collaborate effectively with colleagues across different departments.

Other InformationJoin us for a career beyond ordinary! We value your well‐being and success and offer a lifestyle that goes beyond just a job.

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We promote a culture that celebrates individual differences and embraces a wide range of perspectives. We stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, and we provide equal opportunities for career growth and development. By joining our team, you become part of a vibrant and inclusive community where your unique contributions are valued.

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Sales Account Manager employer: First Fence Ltd

At First Fence, we pride ourselves on being an exceptional employer that prioritises employee well-being and growth. With a vibrant work culture that values inclusivity and innovation, our team enjoys comprehensive benefits including a holistic wellbeing platform, generous annual leave, and opportunities for professional development. Located in Swadlincote, you will be part of a dynamic company that is not only leading the industry in security solutions but also committed to fostering a supportive environment where your contributions are celebrated.
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Contact Detail:

First Fence Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Account Manager

Tip Number 1

Research First Fence thoroughly before your interview. Understand their products, services, and recent innovations in the security and temporary fencing industry. This knowledge will help you demonstrate your genuine interest in the company and its mission.

Tip Number 2

Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully managed client accounts, achieved sales targets, and built strong relationships with customers. This will showcase your suitability for the Sales Account Manager role.

Tip Number 3

Practice your negotiation skills. Since the role involves negotiating terms and managing contracts, consider role-playing scenarios with a friend or mentor to refine your approach and build confidence in your negotiation techniques.

Tip Number 4

Network with current or former employees of First Fence on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

We think you need these skills to ace Sales Account Manager

Client Relationship Management
Sales Strategy Execution
Account Planning
Negotiation Skills
Contract Management
Collaboration
Client Education
Reporting and Analytics
Customer Retention Strategies
Problem-Solving
Compliance and Documentation
Interpersonal Skills
Market Analysis
Effective Communication
Technical Proficiency in CRM Systems
Data Analysis
Customer Service Excellence
Adaptability
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise your relationship-building skills and any achievements related to sales targets, as these are crucial for the Sales Account Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of First Fence's values. Mention specific examples of how you've successfully managed client accounts and contributed to sales growth in previous roles.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as negotiation, problem-solving, and market analysis. Use concrete examples to demonstrate how you've applied these skills in past experiences.

Show Enthusiasm for the Company: Express your excitement about the opportunity to work at First Fence. Research the company’s innovations in security and temporary fencing, and mention how you can contribute to their mission of exceeding customer expectations.

How to prepare for a job interview at First Fence Ltd

Know Your Product

Before the interview, make sure you understand First Fence's products and services inside out. Be prepared to discuss how these offerings can meet customer needs and how you can promote them effectively.

Demonstrate Relationship Building Skills

Since the role focuses on client relationship management, come ready with examples of how you've successfully built and maintained relationships in previous roles. Highlight your interpersonal skills and ability to resolve issues promptly.

Showcase Your Sales Experience

Be prepared to discuss your past sales achievements, including specific targets you've met or exceeded. Use metrics to quantify your success and demonstrate your understanding of sales strategies, upselling, and cross-selling.

Prepare for Problem-Solving Scenarios

Think of examples where you've had to address challenges or critical situations in a sales context. Be ready to explain your thought process and how you ensured customer service excellence while resolving those issues.

Sales Account Manager
First Fence Ltd
Location: Swadlincote
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