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For Companies At a Glance
- Tasks: Lead and enhance operations across multiple sites, ensuring top-notch customer service.
- Company: First Fence Ltd, a pioneer in security and temporary fencing.
- Benefits: Competitive salary, 33 days annual leave, employee discounts, and wellbeing support.
- Why this job: Join a rapidly growing company and make a real impact in operational excellence.
- Qualifications: Proven experience in operations management with strong leadership skills.
- Other info: Inclusive workplace committed to diversity and career growth opportunities.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Welcome to First Fence â where security meets innovation! As industry pioneers in Security and Temporary Fencing, we provide unbeatable service and competitive prices and our dedicated team exceeds customer expectations.
Salary: Competitive
Hours: 45 hours per week, Monday-Friday
Base Location: Swadlincote, Derbyshire, DE11 8ED
Why First Fence?
- Same-day delivery across the UK
- Six strategic locations, including our National Distribution Centre
- Extraordinary growth since 2010
- Industry innovators setting new standards
Position
We are seeking a highly capable and driven Operations Director to lead and improve operational performance across depots and service delivery. This senior leadership role is fully accountable for operational standards, efficiency, and customer service across multi-site operations.
Key Responsibilities
- Lead and oversee dayâtoâday operations across depots, delivering high customer service.
- Set clear operational standards and ensure consistent execution across the business.
- Drive improvements in service levels, stock control, cost efficiency, and compliance.
- Own and deliver operational KPIs, dashboards, and performance reviews.
- Identify inefficiencies and implement practical, sustainable process improvements and develop SOPs.
- Lead, develop, and hold senior operational managers accountable. Coach and manage a highâperformance team, ensuring talent development and retention.
- Work closely with Sales, Finance, and Procurement to align operational and commercial goals.
- Manage supplier performance and operational risk.
- Support strategic growth initiatives while maintaining operational control.
- Ensure health & safety, compliance, and company policies are adhered to at all times.
- Transport strategy: optimise routing and fleet management for costâeffectiveness and regulatory compliance.
Requirements
- Proven experience as an Operations Director with multiâsite operations, logistics, warehousing.
- Demonstrable experience improving service levels and operational performance.
- Comfortable managing underperformance and driving accountability.
- Dataâdriven, strong experience using KPIs and performance dashboards.
- Commercially aware, balancing cost control and service delivery.
- Strong leadership and people development skills.
- Pragmatic, handsâon, simplifying complex operations.
- Crossâfunction advocacy: represent operations ensuring alignment with manufacturing, sales, and operations.
- Continuous audit and refinement.
Other Information
Join us for a career beyond ordinary!
Benefits Snapshot
- Cycle to Work Scheme
- Discounts and Cash Back Benefits Platform
- Holistic Wellbeing Platform
- 24/7 Employee Assist Programme
- 33 Days Annual Leave (incl. Bank Holidays)
- Employee Product Discounts
- Recognition Rewards
Equality, Diversity and Inclusion
First Fence is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We stand against any form of discrimination and provide equal opportunities for career growth.
Operations Director employer: First Fence Ltd
Contact Detail:
First Fence Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Operations Director
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and donât be shy about letting people know youâre on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities!
â¨Tip Number 2
Prepare for interviews by researching First Fence and understanding their operations. Familiarise yourself with their KPIs and think about how your experience can help improve service levels and operational performance. Show them youâre the perfect fit!
â¨Tip Number 3
Practice your pitch! Be ready to explain how youâve driven improvements in past roles and how you can bring that expertise to First Fence. Confidence is key, so rehearse your answers to common interview questions.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining the First Fence team. Letâs get you that Operations Director role!
We think you need these skills to ace Operations Director
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in multi-site operations and any achievements that demonstrate your ability to improve service levels and operational performance.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for First Fence. Share specific examples of how you've led teams, improved processes, and driven accountability in previous roles. Make it personal!
Showcase Your Data Skills: Since we love data-driven decision-making, be sure to mention your experience with KPIs and performance dashboards. Give us examples of how you've used data to drive improvements in service levels and cost efficiency.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itâs the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at First Fence Ltd
â¨Know Your Operations Inside Out
Before the interview, dive deep into First Fence's operations. Understand their multi-site logistics, service delivery standards, and how they maintain customer satisfaction. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in their business.
â¨Showcase Your Leadership Style
As an Operations Director, your leadership skills are crucial. Prepare examples of how you've successfully led teams, improved performance, and developed talent in previous roles. Be ready to discuss your approach to coaching and managing high-performance teams.
â¨Be Data-Driven
First Fence values data-driven decision-making. Bring examples of how you've used KPIs and performance dashboards to drive operational improvements. Discuss specific metrics you've influenced and how they impacted overall efficiency and service levels.
â¨Align with Their Vision
Research First Fence's strategic goals and recent initiatives. Be prepared to discuss how your experience aligns with their vision for growth and operational excellence. Show them that you can contribute to their mission of setting new industry standards.
