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- Tasks: Handle inbound sales calls, process orders, and build strong customer relationships.
- Company: First Fence - pioneers in security and temporary fencing with a focus on innovation.
- Benefits: Competitive salary, bonus structure, 33 days annual leave, and employee discounts.
- Why this job: Join a fast-paced team and make a real impact while growing your career.
- Qualifications: Excellent communication skills and a drive to succeed in sales.
- Other info: Enjoy a workplace that values your well-being and offers continuous learning opportunities.
The predicted salary is between 27600 - 34500 £ per year.
Welcome to First Fence - where security meets innovation! As industry pioneers in Security and Temporary Fencing, we are all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.
Salary: £30,900 p.a. plus potential bonus
Hours: 45 per week Monday to Friday between 08:00-18:00, occasional Saturdays 08:30-13:00
Location: Kiln Way, Swadlincote, Derby, DE11 8ED
Benefits: Bonus Structure
The post holder will play a vital role in the growth of the business. Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, taking orders, payments, and processing sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls. The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative.
Key Responsibilities
- Utilise your excellent communication skills to process a high volume of inbound calls, effectively converting inquiries into sales.
- Leverage your customer service skills and ability to build rapport to identify client needs and upsell additional products or services.
- Employ your objection handling skills to address client concerns and secure business opportunities.
- Maintain Strong Client Relationships by building trust and rapport with assigned clients through effective communication (written and verbal).
- Proactively reach out to clients, demonstrating your knowledge of their needs and offering solutions that contribute to their success.
- Maintain accurate customer account information within the CRM (e.g., Salesforce) using strong attention to detail.
- Optimise Sales Workflow by utilising your organisational and time management skills to prioritise workloads, meet deadlines, and efficiently manage the sales cycle from initial contact to closing.
- Collaborate effectively with the sales team to share best practices and contribute to a positive work environment (demonstrating teamwork and initiative).
- Embrace Continuous Learning by remaining adaptable, quickly learning new systems (including in-house software), and keeping up-to-date with industry trends and departmental changes.
- Proactively seek out opportunities to expand your knowledge and identify potential upsell opportunities, demonstrating a "can-do" attitude.
Other Information
Join Us for a Career Beyond Ordinary! Discover a workplace that values your well-being and success. At First Fence, we are offering a lifestyle, not just a job.
Benefits Snapshot:
- Cycle to Work Scheme
- Discounts and Cash Back Benefits Platform
- Holistic Wellbeing Platform
- 24/7 Employee Assist Programme
- 33 Days Annual Leave (inclusive of Bank Holidays)
- Employee Product Discounts
- Recognition Rewards
Ready for a career that cares about YOU? Apply now. We are committed to fostering an inclusive and diverse workplace with equal opportunities for career growth and development.
Sales Advisor - Inbound in Birmingham employer: First Fence Ltd
Contact Detail:
First Fence Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Inbound in Birmingham
✨Tip Number 1
Get to know the company inside out! Research First Fence's products and services, and understand their unique selling points. This way, when you get that interview, you can show off your knowledge and impress them with how well you fit into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you refine your communication skills and prepare you for those tricky questions about handling objections or upselling during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing that Sales Advisor role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Inbound in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when you get straight to the heart of what makes you a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Fence Ltd
✨Know Your Product
Before the interview, make sure you understand First Fence's offerings inside and out. Familiarise yourself with their security and temporary fencing solutions, as well as any recent innovations. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
As a Sales Advisor, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common sales scenarios with a friend to get comfortable handling objections and upselling products.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past roles where you successfully built rapport with clients or resolved issues. Highlighting your customer service skills will demonstrate that you can meet client needs effectively and contribute to maintaining strong relationships.
✨Demonstrate Your Adaptability
First Fence values flexibility and a 'can-do' attitude. Prepare to discuss times when you've had to adapt quickly to changes or learn new systems. This will show that you're not only capable of handling a fast-paced environment but also eager to grow and learn within the company.
