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- Tasks: Drive sales growth by processing inbound calls and building strong client relationships.
- Company: First Fence, a leader in security and temporary fencing with a focus on innovation.
- Benefits: Competitive salary, bonus structure, 33 days annual leave, and wellness programmes.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Inclusive workplace culture that values diversity and personal growth.
The predicted salary is between 27600 - 34500 £ per year.
Welcome to First Fence - where security meets innovation! As industry pioneers in Security and Temporary Fencing, we are all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.
Salary: £30,900 p.a plus potential bonus
Hours: 45 per week Monday to Friday between 08.00-18.00, occasional Saturdays 08.30-13.00
Location: Kiln Way, Swadlincote, Derby, DE11 8ED
Benefits: Bonus Structure
Position: Reporting to the Sales Manager, the post holder will play a vital role in the growth of the business. Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, take orders, payments, and process sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls. The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative.
Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.
Requirements:
- Drive Sales Growth: Utilise your excellent communication skills to process a high volume of inbound calls, effectively converting inquiries into sales.
- Leverage your customer service skills and ability to build rapport to identify client needs and upsell additional products or services.
- Employ your objection handling skills to address client concerns and secure business opportunities.
- Maintain Strong Client Relationships: Build trust and rapport with assigned clients through effective communication (written and verbal).
- Proactively reach out to clients, demonstrating your knowledge of their needs and offering solutions that contribute to their success.
- Maintain accurate customer account information within the CRM (e.g., Salesforce) using your strong attention to detail.
- Optimise Sales Workflow: Utilise your organisational and time management skills to prioritise workloads, meet deadlines, and efficiently manage the sales cycle from initial contact to closing.
- Collaborate effectively with the sales team to share best practices and contribute to a positive work environment (demonstrating teamwork and initiative).
- Embrace Continuous Learning: Remain adaptable by quickly learning new systems (including in-house software) and keeping up-to-date with industry trends and departmental changes.
- Proactively seek out opportunities to expand your knowledge and identify potential upsell opportunities, demonstrating a "can-do" attitude.
Other information:
Join Us for a Career Beyond Ordinary! Discover a workplace that values your well-being and success. At First Fence, we are not just offering a job – we are offering a lifestyle!
Benefits Snapshot:
- Cycle to Work Scheme
- Discounts and Cash Back Benefits Platform
- Holistic Wellbeing Platform
- 24/7 Employee Assist Programme
- 33 Days Annual Leave (inclusive of Bank Holidays)
- Employee Product Discounts
- Recognition Rewards
Ready for a career that cares about YOU? Apply now and let’s redefine success together!
At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.
Sales Advisor - Inbound in Birmingham employer: First Fence Limited
Contact Detail:
First Fence Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Inbound in Birmingham
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into First Fence's values and services. This way, you can show off your knowledge and enthusiasm, making a great impression on the hiring team.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you feel more confident when handling objections and converting inquiries into sales during the actual interview.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built strong customer relationships in the past. Highlight your ability to connect with clients and understand their needs – that's what First Fence is all about!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Inbound in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about processing inbound calls and building relationships, make sure your application highlights your communication skills. We want to see how you can connect with customers and turn inquiries into sales!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Sales Advisor role. We love seeing candidates who take the time to understand what we’re looking for.
Highlight Your Customer Service Experience: We’re all about exceeding customer expectations, so be sure to showcase any relevant customer service experience in your application. Let us know how you've built rapport and handled objections in the past!
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to the First Fence family!
How to prepare for a job interview at First Fence Limited
✨Know Your Product
Before the interview, make sure you understand First Fence's offerings and how they stand out in the market. Familiarise yourself with their security and temporary fencing solutions so you can confidently discuss how you would sell these products during your interview.
✨Showcase Your Communication Skills
As a Sales Advisor, communication is key. Prepare examples of how you've effectively handled customer inquiries or objections in the past. This will demonstrate your ability to build rapport and convert calls into sales, which is crucial for the role.
✨Demonstrate Flexibility and Initiative
The job requires adaptability in a fast-paced environment. Be ready to share instances where you've successfully managed multiple tasks or adapted to changes quickly. This will show that you have the drive and initiative that First Fence values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
