At a Glance
- Tasks: Handle inbound calls and provide top-notch customer support.
- Company: First Customer Contact Ltd, part of the FirstGroup network.
- Benefits: Competitive salary, training provided, and flexible shift patterns.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24081 - 29433 £ per year.
First Customer Contact Ltd in Sheffield is hiring a Customer Service Advisor - Voice to handle inbound calls and deliver excellent support.
This 37.5-hour-per-week role offers a salary of £26,267 and involves using Salesforce CRM and working across 3 shift patterns.
You will resolve queries, maintain records, and contribute to first contact resolution while developing product knowledge.
The training period and on-site role are provided by First Group network and the Sheffield location is in the
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Voice Customer Advisor: First-Contact Resolution in Sheffield employer: First Customer Contact Ltd
First Customer Contact Ltd in Sheffield is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With comprehensive training and opportunities for growth within the FirstGroup network, employees can thrive in a dynamic environment while enjoying competitive benefits and a focus on first-contact resolution.
Contact Details:
First Customer Contact Ltd Recruitment Team
