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- Tasks: Manage the Salesforce product roadmap and collaborate with stakeholders to enhance Service Cloud.
- Company: First Customer Contact Ltd, a forward-thinking company based in Sheffield.
- Benefits: Enjoy travel and shopping discounts, share schemes, and flexible working options.
- Why this job: Join a dynamic team and shape the future of Salesforce products while making an impact.
- Qualifications: Experience as a Product Owner with a strong grasp of Salesforce.com Service Cloud.
The predicted salary is between 50000 - 65000 £ per year.
First Customer Contact Ltd in Sheffield seeks a Salesforce Product Manager to develop and manage the Salesforce product roadmap. The ideal candidate will possess demonstrable experience as a Product Owner, with a solid understanding of Salesforce.com Service Cloud.
Responsibilities include:
- Collaborating with stakeholders
- Prioritizing product features
- Conducting market research
Options for Agile and Hybrid working are available, and the role offers lucrative travel and shopping discounts as well as share schemes.
Salesforce Product Manager – Service Cloud Growth in Sheffield employer: First Customer Contact Ltd
Contact Detail:
First Customer Contact Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Product Manager – Service Cloud Growth in Sheffield
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Salesforce and product management. We recommend doing mock interviews with friends or using online platforms to get comfortable and confident.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your experience with Salesforce Service Cloud. We want to see how you’ve tackled challenges and delivered results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Salesforce Product Manager – Service Cloud Growth in Sheffield
Some tips for your application 🫡
Show Your Salesforce Savvy: Make sure to highlight your experience with Salesforce.com Service Cloud in your application. We want to see how you've used it in past roles, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We love seeing how your skills align with our needs, so mention specific experiences that relate to product management and stakeholder collaboration.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and what you can bring to the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at First Customer Contact Ltd
✨Know Your Salesforce Inside Out
Make sure you have a solid grasp of Salesforce.com Service Cloud. Brush up on its features, benefits, and how it can be leveraged for customer service growth. Be ready to discuss specific examples of how you've used it in previous roles.
✨Showcase Your Product Management Skills
Prepare to talk about your experience as a Product Owner. Highlight your ability to develop and manage product roadmaps, prioritise features, and collaborate with stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research the Company and Its Market
Dive into First Customer Contact Ltd’s mission, values, and recent developments. Understand their position in the market and be prepared to discuss how you can contribute to their growth, especially in relation to Service Cloud.
✨Be Ready for Agile Discussions
Since the role involves Agile methodologies, brush up on Agile principles and practices. Be prepared to discuss how you've implemented Agile in past projects and how it can benefit the product development process at First Customer Contact.