At a Glance
- Tasks: Manage the Salesforce product roadmap and collaborate with stakeholders to enhance Service Cloud.
- Company: First Customer Contact Ltd, a forward-thinking company based in Sheffield.
- Benefits: Enjoy travel and shopping discounts, share schemes, and flexible working options.
- Why this job: Join a dynamic team and shape the future of Salesforce products while making an impact.
- Qualifications: Experience as a Product Owner with a strong grasp of Salesforce.com Service Cloud.
The predicted salary is between 50000 - 65000 £ per year.
First Customer Contact Ltd in Sheffield seeks a Salesforce Product Manager to develop and manage the Salesforce product roadmap. The ideal candidate will possess demonstrable experience as a Product Owner, with a solid understanding of Salesforce.com Service Cloud.
Responsibilities include:
- Collaborating with stakeholders
- Prioritizing product features
- Conducting market research
Options for Agile and Hybrid working are available, and the role offers lucrative travel and shopping discounts as well as share schemes.
Salesforce Product Manager – Service Cloud Growth employer: First Customer Contact Ltd
First Customer Contact Ltd is an exceptional employer located in Sheffield, offering a dynamic work culture that fosters collaboration and innovation. With flexible Agile and Hybrid working options, employees enjoy a healthy work-life balance alongside attractive benefits such as travel and shopping discounts, as well as share schemes that promote personal investment in the company's success. The company prioritises employee growth, providing ample opportunities for professional development in a supportive environment.
Contact Details:
First Customer Contact Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Product Manager – Service Cloud Growth
✨Tip Number 1
Network like a pro! Reach out to folks in the Salesforce community or those already working at First Customer Contact. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience as a Product Owner, especially with Salesforce Service Cloud. This will help you stand out during interviews and discussions.
✨Tip Number 3
Be ready to discuss market trends! Brush up on the latest developments in the Salesforce ecosystem and how they relate to Service Cloud. This shows you're not just a candidate, but a knowledgeable partner who can drive growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Salesforce Product Manager – Service Cloud Growth
Some tips for your application 🫡
Show Your Salesforce Savvy:Make sure to highlight your experience with Salesforce.com Service Cloud in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. We love seeing how your skills align with our needs, so mention specific experiences that relate to product management and stakeholder collaboration.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at First Customer Contact Ltd
✨Know Your Salesforce Inside Out
Make sure you have a solid grasp of Salesforce.com Service Cloud. Brush up on its features, benefits, and how it can be leveraged for customer service growth. Being able to discuss specific use cases or improvements you've implemented in the past will show your expertise.
✨Showcase Your Product Management Skills
Prepare to discuss your experience as a Product Owner. Think about specific projects where you collaborated with stakeholders and prioritised product features. Be ready to share examples that highlight your decision-making process and how you balance user needs with business goals.
✨Research the Company and Its Market
Dive into First Customer Contact Ltd's mission, values, and recent developments. Understanding their position in the market and their competitors will help you tailor your responses and demonstrate your genuine interest in the role and the company.
✨Be Ready for Agile Discussions
Since the role offers options for Agile and Hybrid working, be prepared to discuss your experience with Agile methodologies. Share how you've successfully managed product roadmaps in an Agile environment and how you adapt to changing priorities while keeping the team aligned.
