Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853
Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853

Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and optimise patient pathways to enhance healthcare delivery and compliance.
  • Company: Reputable NHS Foundation Trust in London with a focus on patient care.
  • Benefits: Competitive salary, professional development opportunities, and a chance to make a real difference.
  • Why this job: Join a dynamic team and improve patient experiences in a vital healthcare setting.
  • Qualifications: Extensive NHS experience, strong communication skills, and project management qualifications.
  • Other info: Opportunity for career advancement in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

Job Summary

A highly effective interim Manager with over 10 years NHS experience, predominantly within Acute Trusts. Experienced within Surgery, Urology, Women’s & Children’s, Orthopaedics and Cardiology.

Key responsibilities and achievements include:

  • Successfully managed and monitored all pathways, including 18 Week and cancer 2 Week Wait targets at a large London based Foundation Trust.
  • Expertly redesigned and implemented patient pathways to ensure compliance with 18 Weeks and to improve the patient experience through use of clinical engagement.
  • Held responsibility for monitoring all 18 Week data across two large directorates to ensure they achieved targets.
  • Attended and contributed to bed meetings ensuring there was capacity to accommodate all elective patients.
  • Managed the cancer tracking team and ensured all cancer patients were treated within targets at an under performing Trust.

Additionally, the candidate is a Prince2 Practitioner qualified Project Manager with experience in large-scale Covid-19 Response Programmes and holds an MBA, Prince2 Practitioner, and Managing Successful Programmes (MSP) Practitioner status.

The ideal candidate will have excellent communication and reporting skills, coupled with the drive to improve services. They will be a highly professional and organised Senior Manager with a clinical background and over 20 years’ experience in the NHS.

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Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853 employer: First Clinical Ltd

As a leading NHS Foundation Trust in London, we pride ourselves on being an exceptional employer that values the contributions of our staff. Our collaborative work culture fosters professional growth and development, offering numerous opportunities for training and advancement within the healthcare sector. With a commitment to improving patient pathways and experiences, we provide a meaningful and rewarding environment for those dedicated to making a difference in the lives of patients.
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Contact Detail:

First Clinical Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853

Tip Number 1

Network like a pro! Reach out to your contacts in the NHS and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by researching the Trust's recent projects and challenges. This shows you’re genuinely interested and ready to contribute from day one. Plus, it gives you some great talking points!

Tip Number 3

Practice your STAR technique for answering competency questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your experience and achievements.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of roles that could be a great fit for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853

NHS Experience
Pathway Management
Patient Pathway Redesign
Clinical Engagement
Data Monitoring
Project Management
Prince2 Practitioner
Managing Successful Programmes (MSP) Practitioner
Communication Skills
Reporting Skills
Service Improvement
Organisational Skills
Capacity Management
Cancer Tracking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to highlight your NHS experience and relevant skills. We want to see how your background in managing patient pathways aligns with the role of Service Manager.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved patient experiences or met targets, especially in areas like the 18 Week RTT.

Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates!

How to prepare for a job interview at First Clinical Ltd

Know Your NHS Stuff

Make sure you brush up on your NHS knowledge, especially around the 18 Week RTT and cancer targets. Be ready to discuss your experience in managing pathways and how you've improved patient experiences in previous roles.

Showcase Your Leadership Skills

As a Service Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've led teams, managed projects, and contributed to meetings. Highlight your Prince2 and MSP qualifications to show you're equipped for the role.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in the NHS and how you overcame them, particularly in surgery or cardiology settings. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Communicate Clearly and Confidently

Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might be asked to present data or reports, so be prepared to explain complex information in an understandable way.

Service Manager – 18 Weeks RTT – Candidate Ref No. 133666853
First Clinical Ltd

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