Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275 in London
Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275

Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275 in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead governance, risk, and complaints management in a dynamic healthcare environment.
  • Company: Join a reputable NHS organisation committed to quality care.
  • Benefits: Competitive salary, professional development, and a supportive work culture.
  • Why this job: Make a real difference in healthcare by ensuring compliance and improving services.
  • Qualifications: Extensive experience in healthcare management and strong communication skills.
  • Other info: Opportunity for impactful leadership in a fast-paced setting.

The predicted salary is between 36000 - 60000 £ per year.

Highly experienced and professional nurse manager with over 30 years experience in the NHS and Independent Sectors. Proven track record of mobilising high performing, safe and quality driven services with an excellent understanding of transformation management.

Adeptly undertook a Continuing Healthcare Review for 4 London based CCG's to provide assurance with interpreting compliance with their statutory responsibilities regarding CHC funding applications and derogation or responsibilities. Skilfully managed a full review of the Claims and Litigation department for a London based Commissioner, ensuring compliance with statutory responsibilities and NHSLA protocols and time-frames.

Successfully led the project team over a 12 month period for a London based Local authority around Public Health, supporting public health commissioning within NHS Primary Care. Worked with Care Home providers and schools to raise awareness around Infection Control issues such as outbreak management and promoting the standards of the Hygiene Code.

Excellent communication skills, coupled with the ability to engage stakeholders at all levels.

Profile & Qualifications

Prince2 Practitioner qualified Project Manager of a large-scale Covid-19 Response Programme. Highly qualified having obtained MBA, Prince2 Practitioner and Managing Successful Programmes (MSP) Practitioner status. A highly professional and organised Senior Manager with a clinical background and over 20 years' experience.

RGN qualified Operational Manager with a strong background in management of operating theatres wards, sterile services. A Prince2 qualified Operational Service Manager with a solid track record of various healthcare specialisms.

Expertise in RTT Process mapping and Project Implementation. Providing assistance with outlining how RTT should be managed.

A clinician by background, highly experienced senior manager with a proven ability and track record.

Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275 in London employer: First Clinical Ltd

As an Interim Governance, Risk & Complaints Manager, you will join a forward-thinking organisation that prioritises high-quality healthcare delivery and employee development. With a strong emphasis on collaboration and innovation, the company fosters a supportive work culture where your expertise will be valued, and opportunities for professional growth are abundant. Located in London, you will benefit from a vibrant city environment that enhances both your personal and professional life.
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Contact Detail:

First Clinical Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275 in London

Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about governance and risk management. A friendly chat can lead to insider info on job openings that aren't even advertised yet.

Tip Number 2

Prepare for interviews by researching the organisation's recent projects and challenges. This shows you're genuinely interested and ready to contribute your expertise in transformation management and compliance.

Tip Number 3

Practice your pitch! Be ready to explain how your extensive experience aligns with the role of Interim Governance, Risk & Complaints Manager. Highlight your achievements in managing high-performing services and stakeholder engagement.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275 in London

Governance Management
Risk Management
Complaints Handling
Transformation Management
Compliance Interpretation
Project Management
Public Health Commissioning
Infection Control Awareness
Stakeholder Engagement
Prince2 Practitioner
Managing Successful Programmes (MSP)
RTT Process Mapping
Clinical Background
Operational Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Interim Governance, Risk & Complaints Manager. Highlight your relevant experience in governance and risk management, and don’t forget to showcase any specific projects you've led that align with the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention your extensive experience in the NHS and how it relates to the responsibilities outlined in the job description.

Showcase Your Achievements: We love seeing quantifiable achievements! When detailing your past roles, include specific examples of how you’ve improved services or managed projects successfully. Numbers and outcomes speak volumes!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at First Clinical Ltd

Know Your Stuff

Make sure you brush up on your knowledge of governance, risk management, and complaints handling. Familiarise yourself with the latest NHS protocols and any relevant legislation. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.

Showcase Your Experience

Prepare specific examples from your past roles that highlight your achievements in managing projects, especially those related to healthcare transformation. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.

Engage with Stakeholders

Since the role involves engaging with various stakeholders, think about how you can demonstrate your communication skills. Prepare to discuss how you've successfully collaborated with different teams or organisations in the past, and be ready to share strategies for effective stakeholder engagement.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their current challenges in governance and risk management or how they measure success in this role.

Interim Governance, Risk & Complaints Manager – Candidate Ref No. 08275 in London
First Clinical Ltd
Location: London

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