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For Companies At a Glance
- Tasks: Lead the transformation of outpatient services and improve patient care.
- Company: Join a forward-thinking Trust dedicated to optimising health outcomes.
- Benefits: Competitive hourly rate, flexible working options, and impactful work experience.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Extensive experience in outpatient management and strong communication skills.
- Other info: Opportunity for career growth in a dynamic healthcare environment.
Overview
Develop the Trusts outpatient and pathway redesign transformation programme.
Responsibilities
- Develop the Trusts outpatient and pathway redesign transformation programme.
- Extensive experience, skills and knowledge of 18 weeks/RTT, PTL management and outpatient bookings/scheduling systems including experience and knowledge of eRS.
- Improve the quality of services in order to provide the best care and optimise health outcomes for the Trust’s services.
- Managed a large and successful central bookings function with an Acute Trust.
- Understand the current status of clinics and processes using data, meetings and mapping to agree on what services and processes should look like to improve outpatient services.
- Production of plans, documentation and the responsibility of ensuring communication is maintained between all stakeholders throughout the project life cycle.
- Encourage the training and empowerment of front line staff to redesign and improve outpatient services.
- Ensure that the transformation project successes are strongly embedded and become working practice.
Contract Details
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Interim Head of Outpatients employer: First Clinical Ltd
Contact Detail:
First Clinical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Head of Outpatients
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who know about outpatient services. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of outpatient systems and transformation programmes. We recommend practising common interview questions related to service improvement and stakeholder communication to show you’re the right fit.
✨Tip Number 3
Don’t forget to showcase your achievements! When discussing your experience, highlight specific examples where you’ve successfully managed bookings or improved patient pathways. Numbers and outcomes speak volumes!
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, we’re always here to help if you have any questions along the way.
We think you need these skills to ace Interim Head of Outpatients
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with outpatient services and pathway redesign. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Data Skills: Since understanding clinic statuses and processes is key, include examples of how you've used data to improve services in the past. We love seeing candidates who can turn numbers into actionable insights!
Communicate Clearly: Your written application should reflect your ability to communicate effectively with stakeholders. Keep it clear and concise, and make sure to demonstrate your project management skills throughout your application.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at First Clinical Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of outpatient services and pathway redesign. Familiarise yourself with the 18 weeks/RTT and PTL management, as well as the eRS system. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed central bookings or improved outpatient services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Engage with Stakeholders
Demonstrate your ability to communicate effectively with various stakeholders. Think about how you would maintain communication throughout a project life cycle and be ready to discuss strategies for engaging frontline staff in the redesign process.
✨Data-Driven Decision Making
Be prepared to talk about how you use data to assess clinic statuses and improve processes. Bring examples of how you've used data mapping and meetings to drive change in previous roles, as this will resonate well with the interviewers.
