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- Tasks: Conduct audits and support community care providers to ensure quality compliance.
- Company: First City Care Group is a leading provider of community-based care in Swindon.
- Benefits: Enjoy flexible working hours, 28 days annual leave, and access to discounts.
- Why this job: Make a real impact in community care while enjoying a collaborative and values-driven environment.
- Qualifications: Strong understanding of CQC standards and experience in community care are essential.
- Other info: This role offers hybrid working with a mix of remote and on-site audits.
The predicted salary is between 32000 - 40000 £ per year.
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Quality Compliance Manager – Community Care Partnerships, Swindon
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Location:
Swindon, United Kingdom
Job Category:
Other
EU work permit required:
Yes
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Job Reference:
FCN – 181_1750777652
Job Views:
11
Posted:
24.06.2025
Expiry Date:
08.08.2025
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Job Description:
First City Care Group (FCG) is Swindon’s specialist lead provider of community-based care, working under subcontract to ensure regulated care providers meet CQC standards alongside our own high-quality, person-centred expectations. We take a collaborative, coaching-led approach empowering providers to improve practice, share learning, and maintain compliance.
FCG are seeking a proactive Quality Compliance Manager to execute quality assurance audits on-site and remotely with subcontracted community care services. This is a flexible role ideal for candidates seeking meaningful work with varied hours tailored to their availability, offered on a 2-year fixed-term basis.
Type: 2‑Year Fixed‑Term Contract (potential for future continuity)
Location: Hybrid, predominantly remote with on‑site audits around Swindon
Hours: Fully Flexible – Full‑time, Part‑time, or Custom Patterns (e.g., 2–5 days/week)
Salary: £38-40,000 per annum DOE (pro rata)
Responsibilities:
* Conduct on‑site and remote compliance/audit reviews of regulated community care providers.
* Evaluate providers against CQC regulations, contractual KPIs, and local authority standards.
* Develop, implement, track, and evaluate Quality Action Improvement Plans (QAIPs).
* Offer coaching, support, and practical advice to drive service improvement.
* Monitor safeguarding, complaints, and performance metrics to identify areas of risk.
* Provide written reports and escalate issues as needed.
* Support governance groups and share learning across the provider network.
* Travel on audit days around Swindon.
This role would be ideal for someone with experience working with CQC and a passion for raising standards in community-based care, conducting audits, coaching providers, and driving tangible improvements in quality and compliance.
Essential
Candidates should have a strong understanding of CQC standards and regulatory requirements, along with experience in community-based care such as domiciliary support or supported living. They will be confident leading audits, driving improvements, and producing clear, high-quality reports. Excellent communication skills, proficiency with digital systems, and the ability to work independently are essential. A full UK driving licence and access to a vehicle are also required.
Desirable
A background in local authority, commissioning, or regulatory roles is desirable, along with familiarity with quality assurance systems such as RAG ratings, DSPT, and tools like OpenPass or QCS. Insight into provider risk, service continuity, and safeguarding protocols would also be an advantage.
Why Us?
We can offer truly flexible working patterns – you choose your days/hours, with a blend of home-based and field work, with local site visits.
* Collaborative, values-driven environment
* 28 days of annual leave, inclusive of public holidays (Pro rata)
* Access to the Blue Light Card discount scheme
* Discount on motor maintenance with a trusted local garage
* EAP provided by Health Assured
* Use of a company pool car (subject to availability)
* Refer-a-friend incentive program
If you’re passionate about quality care and want a flexible, purposeful role, we\’d love to hear from you.
Please send your CV and brief cover letter (including your preferred working pattern) to Oliver Spence | First City Nursing
For an informal discussion, contact:
Oliver Spence, Business Development Lead.
Job Requirements:
EssentialCandidates should have a strong understanding of CQC standards and regulatory requirements, along with experience in community-based care such as domiciliary support or supported living. They will be confident leading audits, driving improvements, and producing clear, high-quality reports. Excellent communication skills, proficiency with digital systems, and the ability to work independently are essential. A full UK driving licence and access to a vehicle are also required.DesirableA background in local authority, commissioning, or regulatory roles is desirable, along with familiarity with quality assurance systems such as RAG ratings, DSPT, and tools like OpenPass or QCS. Insight into provider risk, service continuity, and safeguarding protocols would also be an advantage.
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Quality Compliance Manager – Community Care Partnerships employer: First City Nursing and Care
Contact Detail:
First City Nursing and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Compliance Manager – Community Care Partnerships
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to quality compliance in community care.
✨Tip Number 2
Network with professionals in the community care sector. Attend local events or online forums where you can connect with others who have experience in quality compliance, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to audits and compliance. This will showcase your problem-solving skills and your proactive approach to quality assurance.
✨Tip Number 4
Research First City Care Group's values and recent initiatives. Tailoring your conversation to align with their mission will show that you're genuinely interested in contributing to their goals and improving community care standards.
We think you need these skills to ace Quality Compliance Manager – Community Care Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CQC standards and community-based care. Use specific examples that demonstrate your ability to conduct audits and drive improvements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality care and flexibility in working patterns. Mention your preferred working hours and how your skills align with the responsibilities of the Quality Compliance Manager role.
Highlight Relevant Experience: When detailing your work history, focus on roles where you led audits or worked with regulatory requirements. Emphasise any experience with quality assurance systems and your ability to produce high-quality reports.
Showcase Communication Skills: Since excellent communication is essential for this role, provide examples of how you've effectively communicated with teams or stakeholders in previous positions. This could include coaching providers or presenting findings from audits.
How to prepare for a job interview at First City Nursing and Care
✨Know Your CQC Standards
Make sure you have a solid understanding of the Care Quality Commission (CQC) standards and regulatory requirements. Be prepared to discuss how your experience aligns with these standards and how you've applied them in previous roles.
✨Showcase Your Audit Experience
Highlight your experience in conducting audits, both on-site and remotely. Be ready to share specific examples of audits you've led, the challenges you faced, and how you drove improvements based on your findings.
✨Demonstrate Coaching Skills
Since the role involves coaching and supporting providers, prepare to discuss your approach to mentoring others. Share examples of how you've successfully guided teams or individuals to improve their practices and compliance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle compliance issues. Think about potential risks in community care settings and how you would address them effectively.