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- Tasks: Coordinate community care and create personalised support packages for residents in Swindon.
- Company: Join a supportive team focused on innovative, person-centred care.
- Benefits: Flexible working hours, significant home working, and a culture that prioritises your development.
- Other info: Dynamic role with opportunities to build relationships and influence local care provision.
- Why this job: Make a real difference in people's lives while shaping the future of community care.
- Qualifications: Experience in health or social care and excellent communication skills required.
The predicted salary is between 27000 - 27000 £ per year.
Swindon (Hybrid / Flexible Working) – Full-time. Salary: £27,000 per annum.
As our Markets and Brokerage Officer, you will be at the heart of coordinating community care for people in Swindon, making real, tangible differences in the lives of residents who need support to live well at home. Working within our Care Partnerships Team, you will coordinate a network of community care partners, broker bespoke packages of support tailored to each person's needs and help shape a provider market that keeps pace with the evolving needs of our community.
This is not a desk-bound commissioning role. It is an outward-facing, relationship-led position where no two days look the same – one day you might be working through a complex package for someone leaving hospital, the next you could be meeting a new care provider to explore how they might join our network.
Working Arrangements
- Home Working: Significant home working as standard, with the technology and support to do it well.
- Swindon Base: Office and community presence when it matters – meetings, partner visits, and team days.
- Flexible Hours: We focus on outcomes, not clock-watching – talk to us about what a working pattern looks like for you.
- Connected Remotely: Regular supervision, team contact, and a culture that keeps you supported wherever you are based.
Responsibilities
- Broker Personalised Packages of Care: Work with social workers and care partners to design and commission support packages shaped around individuals, their goals, preferences, and lives.
- Build and Develop the Provider Market: Identify gaps in local provision, engage new and existing partners, and help grow a diverse, high-quality market that can truly meet the needs of Swindon residents.
- Champion Person‑Centred Care: Act as an advocate for the people we support – ensuring every package is appropriate, proportionate, and delivered by a partner who genuinely meets the brief.
- Drive Quality Across the Network: Support contract management and quality assurance, contributing to a provider network that is safe, responsive, and continuously improving.
Benefits
- Innovation‑led: We invest in new approaches that put people first and help our teams work smarter.
- Outcomes‑focused: Our model is built around what people can do, empowering individuals to live the lives they choose.
- Sector Influence: As Swindon's Lead Provider, you will have real influence on how care is shaped across the whole system.
- Supportive Culture: A team that backs you, supervises well, and genuinely cares about your development.
Qualifications
- Experience in health, social care, commissioning, or a related field.
- Excellent communication skills; you will work across a wide range of stakeholders.
- Ability to manage multiple priorities and work with pace and accuracy.
- Genuine commitment to person‑centred, outcomes‑based support.
- Confidence in building new relationships and developing provider networks.
- Good judgement, professional curiosity, and a collaborative mindset.
All offers are subject to an Enhanced DBS check and satisfactory references. Unfortunately, we are unable to provide visa sponsorship for this position, so applicants must already have the right to work in the UK.
Market And Brokerage Care Officer employer: First City Nursing and Care
Contact Detail:
First City Nursing and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market And Brokerage Care Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging into their values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your storytelling skills! When discussing your experience, use specific examples that highlight your achievements and how they relate to the role. We want to hear about your impact, so make it memorable!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. Plus, it shows initiative and can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Market And Brokerage Care Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Market and Brokerage Care Officer role. Highlight your experience in health or social care, and show us how your skills align with our focus on person-centred care.
Showcase Your Communication Skills: Since this role involves working with various stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use examples from your past experiences where you successfully built relationships or coordinated with different teams.
Emphasise Your Flexibility: We love a candidate who can adapt! Mention any experiences where you’ve managed multiple priorities or worked in dynamic environments. This will show us that you’re ready for the varied nature of this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at First City Nursing and Care
✨Know Your Community
Before the interview, take some time to research the community in Swindon. Understand the specific needs and challenges residents face. This will help you demonstrate your commitment to person-centred care and show that you’re ready to make a real difference.
✨Showcase Your Communication Skills
As a Market and Brokerage Care Officer, you'll be working with various stakeholders. Prepare examples of how you've effectively communicated in past roles. Think about times when you’ve built relationships or brokered support packages – these stories will highlight your skills.
✨Demonstrate Your Problem-Solving Ability
This role involves coordinating complex care packages. Be ready to discuss situations where you’ve had to think on your feet or manage multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to handle challenges.
✨Emphasise Your Collaborative Mindset
The job requires working closely with social workers and care partners. Share examples of how you’ve successfully collaborated in the past. Highlight your professional curiosity and good judgement, as these traits are essential for building a strong provider network.