Operations Team Leader

Operations Team Leader

West Drayton Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in managing daily freight forwarding operations and ensure customer satisfaction.
  • Company: Join FSL, a dynamic company in the freight forwarding industry.
  • Benefits: Enjoy a competitive salary and a supportive work environment with flexible hours.
  • Why this job: Be part of a team that values efficiency and customer care in a fast-paced industry.
  • Qualifications: 5 years in logistics with leadership experience; aerospace knowledge is a plus.
  • Other info: Work Monday to Friday with occasional weekend shifts on a rota.

The predicted salary is between 30000 - 35000 £ per year.

Job Description

We are looking for an Operations team leader to join a small Frowarder.

Job Summary:

As a Operations Team Leader at FSL, you will be responsible for overseeing the day-to-

day operations of the freight forwarding team, ensuring smooth and efficient transportation processes, and maintaining high levels of customer satisfaction, including time critical jobs.

You will lead a team of professionals, coordinate with clients and vendors, and ensure that all shipments are handled in compliance with industry standards and regulations.

Experience

Minimum of 5 years in freight forwarding, logistics, or supply chain

management, with at least 1 year in a supervisory or team leadership role or experience

handling time critical movements or AOG's. Aerospace and Aviation experience a bonus.

Preferred Qualifications:

·Experience with both import and export operations.

·Familiarity with hazardous materials (HAZMAT) shipping & DG.

Hours: Mon-Fri (9am – 17.30) with weekday coverage and weekends on a rota basis.

Salary: £30,000 – £35,000

If you do not hear from us within 7 days, your application has been unsuccessful.

Operations Team Leader employer: First Choice Staff

FSL is an exceptional employer that values its team members and fosters a collaborative work environment. With a focus on employee growth, we offer opportunities for professional development and training in the dynamic field of freight forwarding. Located in a vibrant area, our company promotes a healthy work-life balance and provides competitive benefits, making it an ideal place for those seeking a rewarding career in logistics.
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Contact Detail:

First Choice Staff Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Team Leader

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in freight forwarding and logistics. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.

✨Tip Number 2

Network with professionals in the freight forwarding and logistics sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like us.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led teams in high-pressure situations, especially regarding time-critical jobs. Highlighting your leadership skills in these scenarios will set you apart from other candidates.

✨Tip Number 4

If you have experience with hazardous materials shipping, be ready to elaborate on that. This expertise is a bonus for this role, so showcasing it can give you an edge in the selection process.

We think you need these skills to ace Operations Team Leader

Leadership Skills
Freight Forwarding Knowledge
Logistics Management
Customer Service Orientation
Time Management
Regulatory Compliance
Team Coordination
Problem-Solving Skills
Communication Skills
Import and Export Operations
Experience with HAZMAT Shipping
Attention to Detail
Adaptability
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in freight forwarding, logistics, and any supervisory roles. Emphasise your achievements in managing teams and handling time-critical jobs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in the industry. Mention specific examples of how you've improved operations or customer satisfaction in previous roles.

Highlight Relevant Qualifications: If you have experience with hazardous materials or AOG movements, be sure to mention this in your application. It can set you apart from other candidates.

Follow Application Instructions: Carefully read the job posting for any specific application instructions. Ensure you submit all required documents and adhere to any specified formats or deadlines.

How to prepare for a job interview at First Choice Staff

✨Showcase Your Leadership Skills

As an Operations Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure situations or during time-critical jobs.

✨Know the Industry Standards

Familiarise yourself with the latest regulations and standards in freight forwarding and logistics. Being able to discuss compliance and industry best practices will show that you are knowledgeable and serious about the role.

✨Highlight Relevant Experience

Make sure to emphasise your experience in both import and export operations, as well as any familiarity with hazardous materials shipping. Tailor your responses to reflect how your background aligns with the specific needs of the company.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about the company's operations, team dynamics, and future goals. This not only shows your interest but also helps you assess if the company is the right fit for you.

Operations Team Leader
First Choice Staff
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  • Operations Team Leader

    West Drayton
    Full-Time
    30000 - 35000 £ / year (est.)

    Application deadline: 2027-08-27

  • F

    First Choice Staff

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