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For Companies At a Glance
- Tasks: Be the go-to person for customers, solving issues with shipping and receiving goods.
- Company: Join a well-established forwarder with a strong reputation in the industry.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a difference by ensuring smooth operations and excellent customer satisfaction.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Fast-paced environment with plenty of chances to learn and advance your career.
The predicted salary is between 28800 - 43200 £ per year.
We are working with an established forwarder who is looking to recruit an Ocean Import Customer Service Coordinator.
GENERAL PURPOSE OF THE POSITION
The Customer Service Coordinator acts as the first point of contact for the customer and resolves any problems or concerns with the receiving, storing, and shipping of goods.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Use the most appropriate method of communication.
Ocean Import Customer Service Coordinator employer: First Choice Staff
Contact Detail:
First Choice Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Import Customer Service Coordinator
✨Tip Number 1
Make sure you know the ins and outs of ocean import processes. Brush up on your knowledge about shipping regulations and customer service best practices. This will help you stand out when chatting with potential employers.
✨Tip Number 2
Network like a pro! Reach out to people in the logistics and shipping industry through LinkedIn or local events. You never know who might have a lead on that perfect Ocean Import Customer Service Coordinator role.
✨Tip Number 3
Practice your communication skills. As a Customer Service Coordinator, you'll need to handle queries and resolve issues efficiently. Role-play with a friend or use online resources to sharpen your skills before interviews.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Ocean Import Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and ocean import logistics. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Customer Service Coordinator, communication is key. In your application, demonstrate your ability to communicate effectively, whether it’s through clear writing or examples of resolving customer issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Choice Staff
✨Know Your Stuff
Make sure you understand the basics of ocean import processes and customer service. Brush up on key terms and procedures related to shipping, receiving, and storing goods. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, communication is key. Prepare examples of how you've effectively resolved customer issues in the past. Think about times when you used different methods of communication to solve problems and be ready to share those stories.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Practice responding to hypothetical situations related to customer service and logistics. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer service or how they handle challenges in ocean imports. This shows your interest in the role and helps you gauge if the company is the right fit for you.
