At a Glance
- Tasks: Manage end-to-end ocean freight export operations and ensure customer satisfaction.
- Company: Join a leading business in Freight, Shipping, and Logistics.
- Benefits: Competitive salary, generous holidays, bonus scheme, and wellness programmes.
- Other info: Focus on training and internal promotion for career advancement.
- Why this job: Make an impact in a dynamic environment with opportunities for growth.
- Qualifications: Experience in ocean freight and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Ocean Freight Export Operator wanted to join a robust department where you can enjoy your start to finish operations; thrive in delivering results and get the recognition you deserve.
Manage end-to-end process for OFR Export and designated customers. Communicating with customers to meet their requirements. Administration and management of own operational data included financial review. Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximization, volume growth and service quality. Create, develop and maintain good relationships with customers and service providers.
Key points:
- Proven exports experience with a good knowledge of Customer Service & Ocean Freight processes and systems.
- A proven ability to identify and meet customer service needs in a professional and friendly manner.
- Ability to work within a team to achieve KPIs.
- Proven experience in Ocean Freight.
- Results driven and good attention to details.
- Good written and spoken English and excellent telephone and e-mail skills.
- Excellent interpersonal skills.
- Able to prioritize and perform under pressure.
- Good commercial attitude.
In return:
- A competitive salary.
- Generous holiday entitlement.
- Eligibility to participate in the Employee Incentive Bonus Scheme.
- Pension scheme which includes life assurance.
- Access to professional employee assistance and wellbeing programme.
- A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts.
- Training and Development opportunities with a strong focus on internal promotion.
First Choice Staff; a leading business in Freight, Shipping, Logistics, Aviation and not limited to!
Ocean Freight Export Operator employer: First Choice Staff
Join a leading business in Freight, Shipping, and Logistics where your contributions as an Ocean Freight Export Operator are truly valued. With a strong focus on employee development and internal promotion, you will thrive in a supportive work culture that prioritises results and customer satisfaction. Enjoy a competitive salary, generous holiday entitlement, and a comprehensive benefits package designed to enhance your wellbeing and work-life balance.
