At a Glance
- Tasks: Manage ocean and air freight shipments from booking to delivery while ensuring top-notch customer service.
- Company: Join a friendly, employee-owned freight-forwarding business with a collaborative culture.
- Benefits: Enjoy a competitive salary, profit share bonus, and opportunities for skill development.
- Other info: Supportive team atmosphere with excellent career growth potential.
- Why this job: Take your hands-on experience to the next level in a dynamic international freight environment.
- Qualifications: 12 months of ocean freight forwarding experience and strong organisational skills required.
The predicted salary is between 30000 - 35000 £ per year.
OCEAN / AIR FREIGHT SUPERVISOR COLESHILL, B46 £30,000 - £35,000 This is a hands-on role, managing ocean and air import and export shipments from initial booking through to final delivery, while supporting the wider operations team and ensuring consistently high levels of customer service.
The successful candidate will have solid practical experience within ocean and air freight forwarding, be confident managing multiple shipments and priorities, and have the communication skills to build strong relationships with customers, suppliers and overseas partners.
Key Responsibilities Manage ocean and air freight import and export shipments from booking through to final delivery.
Coordinate both Less than Container Load (LCL) and Full Container Load (FCL) shipments.
Arrange bookings with shipping lines, freight agents, hauliers and overseas partners.
Prepare, check and process shipping and customs documentation accurately and efficiently.
Coordinate customs clearance, collections and final deliveries.
Monitor shipment progress and proactively provide customers with clear and timely updates.
Identify and resolve operational issues, delays, documentation discrepancies and shipment queries.
Obtain, compare and negotiate competitive freight rates with carriers and suppliers.
Prepare accurate customer quotations and ensure all costs and sales charges are recorded correctly.
Check supplier invoices and ensure operational files are accurate, complete and up to date.
Develop and maintain strong working relationships with customers, shipping lines, overseas agents and hauliers.
Support, guide and supervise members of the ocean freight team.
Ensure all operations are carried out in accordance with company procedures and relevant customs, shipping and compliance requirements.
Assist with air freight and international courier shipments when required.
Contribute to the continuous improvement of operational processes and customer service standards.
Experience & Skills Minimum 12 months' experience in ocean freight forwarding .
Practical experience managing both import and export shipments .
Hands-on experience with LCL and FCL operations.
Good working knowledge of ocean and air freight documentation, processes and procedures.
Strong organisational skills with excellent attention to detail.
Good knowledge of customs procedures and international freight regulations Ability to manage multiple shipments, deadlines and priorities effectively.
Whats on offer: Profit share bonus scheme.
The opportunity to join an established, employee-owned freight-forwarding business.
A varied and hands-on role covering international freight operations.
A friendly, supportive and collaborative working environment.
The opportunity to develop your skills, responsibilities and career as the business continues to grow.
If you have hands-on ocean freight forwarding experience and are ready to take the next step in your career, we would be delighted to hear from you.
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Ocean / Air Freight Supervisor employer: First Choice Staff
Join a leading organisation in the Freight and Logistics sector as a Warehouse Operator FLT, where you will be part of a dynamic team dedicated to excellence in supply chain operations. Enjoy a supportive work culture that values reliability and teamwork, with opportunities for personal growth and development in a stable Monday to Friday role. With a focus on employee well-being and continuous support, this position offers a rewarding environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean / Air Freight Supervisor
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like First Choice Staff and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at First Choice Staff!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like First Choice Staff keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean / Air Freight Supervisor
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to First Choice Staff:This is your chance to really connect with the team at First Choice Staff. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at First Choice Staff
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with First Choice Staff.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show First Choice Staff that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at First Choice Staff. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
