At a Glance
- Tasks: Manage ocean and air freight shipments from booking to delivery while ensuring top-notch customer service.
- Company: Join a friendly, employee-owned freight-forwarding business with a collaborative culture.
- Benefits: Enjoy a competitive salary, profit share bonus, and opportunities for skill development.
- Other info: Supportive team atmosphere with excellent career growth potential.
- Why this job: Take your hands-on experience to the next level in a dynamic international freight environment.
- Qualifications: 12 months of ocean freight forwarding experience and strong organisational skills required.
The predicted salary is between 30000 - 35000 £ per year.
OCEAN / AIR FREIGHT SUPERVISOR COLESHILL, B46 £30,000 - £35,000 This is a hands-on role, managing ocean and air import and export shipments from initial booking through to final delivery, while supporting the wider operations team and ensuring consistently high levels of customer service.
The successful candidate will have solid practical experience within ocean and air freight forwarding, be confident managing multiple shipments and priorities, and have the communication skills to build strong relationships with customers, suppliers and overseas partners.
Key Responsibilities Manage ocean and air freight import and export shipments from booking through to final delivery.
Coordinate both Less than Container Load (LCL) and Full Container Load (FCL) shipments.
Arrange bookings with shipping lines, freight agents, hauliers and overseas partners.
Prepare, check and process shipping and customs documentation accurately and efficiently.
Coordinate customs clearance, collections and final deliveries.
Monitor shipment progress and proactively provide customers with clear and timely updates.
Identify and resolve operational issues, delays, documentation discrepancies and shipment queries.
Obtain, compare and negotiate competitive freight rates with carriers and suppliers.
Prepare accurate customer quotations and ensure all costs and sales charges are recorded correctly.
Check supplier invoices and ensure operational files are accurate, complete and up to date.
Develop and maintain strong working relationships with customers, shipping lines, overseas agents and hauliers.
Support, guide and supervise members of the ocean freight team.
Ensure all operations are carried out in accordance with company procedures and relevant customs, shipping and compliance requirements.
Assist with air freight and international courier shipments when required.
Contribute to the continuous improvement of operational processes and customer service standards.
Experience & Skills Minimum 12 months' experience in ocean freight forwarding .
Practical experience managing both import and export shipments .
Hands-on experience with LCL and FCL operations.
Good working knowledge of ocean and air freight documentation, processes and procedures.
Strong organisational skills with excellent attention to detail.
Good knowledge of customs procedures and international freight regulations Ability to manage multiple shipments, deadlines and priorities effectively.
Whats on offer: Profit share bonus scheme.
The opportunity to join an established, employee-owned freight-forwarding business.
A varied and hands-on role covering international freight operations.
A friendly, supportive and collaborative working environment.
The opportunity to develop your skills, responsibilities and career as the business continues to grow.
If you have hands-on ocean freight forwarding experience and are ready to take the next step in your career, we would be delighted to hear from you.
TPBN1_UKTJ
Ocean / Air Freight Supervisor employer: First Choice Staff
Join a leading organisation in the Freight and Logistics sector as a Warehouse Operator FLT, where you will be part of a dynamic team dedicated to excellence in supply chain operations. Enjoy a supportive work culture that values reliability and teamwork, with opportunities for personal growth and development in a stable Monday to Friday role. With a focus on employee well-being and continuous support, this position offers a rewarding environment for those looking to make a meaningful impact in their careers.
