Ocean Import Clerk
Salary: £32,000 - £39,000 depending on experience Hours: Monday - Friday, 9:00am - 5:30pm Experience:
We are recruiting for an experienced Ocean Import Clerk to join an established freight forwarding business.
The successful candidate will have strong experience managing ocean import shipments from start to finish, with a good understanding of customs procedures, documentation, carriers and customer service.
Key Responsibilities Manage day-to-day Ocean Import shipments, ensuring they are handled efficiently and within agreed customer requirements. Build and maintain strong relationships with customers and overseas offices. Coordinate the smooth handling of FCL, LCL and conventional cargo. Liaise with carriers, consolidators and third-party suppliers to arrange the release and delivery of cargo. Ensure cost-effective and reliable solutions are secured for each shipment. Obtain, check and prepare all relevant shipping and customs documentation. Enter and maintain shipment information accurately within internal freight systems. Ensure shipments are processed in line with UK customs procedures and HMRC requirements. Keep customers updated on the progress and status of their consignments. Monitor shipments through to delivery, ensuring customer expectations and agreed schedules are met. Raise invoices accurately in accordance with agreed customer rates and quotations. Ensure all work is completed in line with company procedures and quality standards.
Key Requirements Ocean Import experience within a freight forwarding environment. Strong knowledge of FCL and LCL operations. Experience using freight forwarding systems such as ASM GEMS, Sequoia or similar. Comfortable using carrier websites and online booking platforms. Good understanding of UK customs procedures and HMRC requirements. Strong attention to detail and organisational skills. Excellent communication and customer service skills. Ability to manage multiple shipments and priorities within a busy forwarding environment.
Benefits £32,000 - £39,000 salary, depending on experience Quarterly bonus scheme, subject to company performance Company pension scheme 25 days' annual leave, increasing by 1 day per year up to a maximum of 28 days Monday-Friday, 9:00am-5:30pm
Ocean Import Clerk in Feltham employer: First Choice Staff
Join a leading organisation in the Freight and Logistics sector as a Warehouse Operator FLT, where you will be part of a dynamic team dedicated to excellence in supply chain operations. Enjoy a supportive work culture that values reliability and teamwork, with opportunities for personal growth and development in a stable Monday to Friday role. With a focus on employee well-being and continuous support, this position offers a rewarding environment for those looking to make a meaningful impact in their careers.
