At a Glance
- Tasks: Ensure excellent customer service, manage customs clearances, and arrange shipments.
- Company: Dynamic aerospace company near Heathrow with a focus on customer satisfaction.
- Benefits: Competitive salary up to £37K, flexible hours, and on-call pay.
- Other info: Opportunity for career growth and teamwork in a supportive atmosphere.
- Why this job: Join a fast-paced environment and make a real impact in the aerospace industry.
- Qualifications: GCSE/O level education, good customs knowledge, and strong customer service skills.
The predicted salary is between 37000 - 37000 £ per year.
Our client close to Heathrow is looking to recruit an Aerospace Operator.
Job summary: The position is focused on ensuring we meet our customers' expectations by providing excellent customer service including customs clearances, quotes, arranging shipments, invoicing and all other functions as required. The candidate should be prepared to be involved in multi-modal activities as required and provide support to the supervisor during holiday and absent periods from the office. The role is mainly Exports; Imports is Road from Europe knowledge of T1's is beneficial.
Key Activities:
- Remain in contact with customers and suppliers to maintain relationships
- Be a part of the on-call rota contracted to a 1 in 3 weeks basis
- Cost control
- Completion of end-to-end forwarding activities as the individual role requires
- Follow strict and time-sensitive SOPs/KPIs to ensure compliance
- Work closely with internal and external customers
- Focus on customer service
- Use of CargoWise/MS Office as requested
- Ensure invoicing and job costing are updated within the required timeframe
- Month end department compliance
- Customs Entries
- Assist Supervisors and line managers where required
- Ensure all reports including internal and customer specific are completed within the deadline
- Resolve queries from customers and suppliers
- Ensure Best Practice models are adopted
- Work closely with the line manager to complete Internal and external rates reviews
- To take part in customer reviews when required to build up visibility and relationships with customers
- Assist sales and management with customer development
- Operate within companies QA system
- Always remain customs and H&S compliant
- Any other tasks as directed by their supervisor or line manager
Technical Experience:
- Fully PC literate on Excel and Word applications
- Educated to GCSE/O level standard or equivalent
- Good Customs clearance knowledge
- Good operational knowledge
- A high level of customer service skills
Behavioural Competencies:
- Problem solving skills
- Procedure and SOP writing skills and ability to work within these
- Customer service driven
- Result-oriented and driven to achieve goals and meet targets
- Profitability and result-oriented and always looking for improvement in our business processes
- Team oriented
- Well organised
- Quality focus
- Good Knowledge of CargoWise
- Knowledge of Customs Tariff and Procedures
- Financial Awareness
- Negotiation Skills
- Willingness to work flexible hours as the business requires
- Self-motivation and drive to succeed
Working Monday to Friday 9am to 5.30pm, 1 in 4 weeks out of hours on call, £75 per day and weekends £150 per day total £675 a week. Salary up to £37K depending on experience.
Please send your CV to Kellie Buckley. If you do not hear from us within 7 days, unfortunately your application has been unsuccessful.
Aerospace Operator in Feltham employer: First Choice Staff
Join a dynamic team close to Heathrow as an Aerospace Operator, where your contributions directly impact customer satisfaction and operational excellence. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, alongside competitive benefits including flexible working hours and performance-based incentives. With a focus on innovation and best practices, we ensure our employees are equipped to thrive in a fast-paced environment while building lasting relationships with clients and suppliers.
StudySmarter Expert Advice🤫
We think this is how you could land Aerospace Operator in Feltham
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with First Choice Staff for a Aerospace Operator. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace Aerospace Operator in Feltham
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at First Choice Staff, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At First Choice Staff, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at First Choice Staff
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with First Choice Staff.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with First Choice Staff. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like First Choice Staff love seeing candidates who not only have technical skills but also fit well within their team culture.
